1. Chris Parsons's Avatar


    I've not witnessed it myself but it seems as though the Apple Support forums are filling up with it. Of course, some places are running with dramatic headlines on it but it seems to be an iWork Suite issue and not really a hardware thing as far as I can tell. One fix posted for it states:

    Turn off the Documents & Data in iCloud Settings in iOS 7.

    Go to “Settings -> iCloud -> Documents & Data”, switch off the Pages, Keynote and Numbers options.
    That's not really ideal but if you're having the issue, might give it a go.
    taz323 likes this.
    10-11-2013 03:41 AM
  2. WhiteRa's Avatar
    There is already a thread about this made quite a while ago.
    http://forums.imore.com/showthread.php?t=263115
    10-11-2013 03:43 AM
  3. Chris Parsons's Avatar
    There is already a thread about this made quite a while ago.
    iPhone 5s sporadically crashing to Apple logo - iPhone, iPad, iPod Forums at iMore.com
    Ahh, I searched before posting but that thread never turned up. Thanks! You never mentioned the blue screen, just the crashing to the Apple logo.. must be why.
    10-11-2013 03:51 AM
  4. SeanHRCC's Avatar
    That sucks that it is becoming common enough to garner attention online, but whenever these issues pop up, it always makes me wonder about the legitimate frequency of the issue, or whether people are just mimicking the posted activity and experiencing the same crash. I mean what if you pressed the home button 60 times within a minute and Siri didn't respond without a reset...sure, there should be an incoming fix of some kind, but really? How many people are actually going to experience that in a natural occurrence kind of setting?

    I'm not trying to justify the issue, it needs to be fixed for sure, but I do question the validity of the frequency of this problem. I did a little personal research across the Apple support forums and MacRumors, and found that 99% of the posts and thread that reported this blue screen problem were in relation to one of the iWork apps, so I think it's pretty safe to assume that the problem is at least isolated some what. Only one out of like 15 that I opened had a different scenario, while the person was using the podcast creator, and that case didn't blue screen, it just crashed.
    Buckshot 66 likes this.
    10-11-2013 07:28 AM
  5. iEd's Avatar
    It's definitely not a death screen.


    Sent from my iPhone using Tapatalk Pro
    Buckshot 66 likes this.
    10-11-2013 09:19 AM
  6. jsntrenkler's Avatar
    It's definitely not a death screen.


    Sent from my iPhone using Tapatalk Pro
    I agree, more like an iWork glitch
    10-11-2013 10:11 AM
  7. iEd's Avatar
    Just got the Blue Screen of restart again opening a note app called Just Type. Yikes


    Sent from my iPhone using Tapatalk Pro
    10-11-2013 07:58 PM
  8. Chris Parsons's Avatar
    I'm not trying to justify the issue, it needs to be fixed for sure, but I do question the validity of the frequency of this problem. I did a little personal research across the Apple support forums and MacRumors, and found that 99% of the posts and thread that reported this blue screen problem were in relation to one of the iWork apps, so I think it's pretty safe to assume that the problem is at least isolated some what. Only one out of like 15 that I opened had a different scenario, while the person was using the podcast creator, and that case didn't blue screen, it just crashed.
    Pretty much what I came up with as well, iWork looks to be the root cause.
    10-11-2013 08:06 PM
  9. KingaSpades's Avatar
    I've never had this happen to me. I'm sure that Apple will fix it soon.
    10-11-2013 08:56 PM
  10. iEd's Avatar
    I think it may be apps that are not compliant I some sense with iOS 7. It happen to with pages and a app Just Note that I believe hasn't been updated since iOS 6. I'll watch out for any other apps that make the phone crash.


    Sent from my iPhone using Tapatalk Pro
    10-11-2013 09:25 PM
  11. KingaSpades's Avatar
    I've actually tried to make this happen using pages just like it did in the video and I can't get it to shut down. It just keeps going. It has to be a certain batch that was produced.
    10-12-2013 12:08 PM
  12. iEd's Avatar
    I deleted Pages yesterday and just reinstalled it to see if I can make the phone crash. It Didn't crash.


    Sent from my iPhone using Tapatalk Pro
    10-12-2013 02:01 PM
  13. Peligro911's Avatar
    Only happens once in pages when emailing a document .. I chalk it up to the app vs ios 7 although you would think of all apps the apple made ones would work flawless since they started giving them away free with new device purchase
    10-12-2013 02:50 PM
  14. iEd's Avatar
    Only happens once in pages when emailing a document .. I chalk it up to the app vs ios 7 although you would think of all apps the apple made ones would work flawless since they started giving them away free with new device purchase
    They are probably going to do a total redesign of the iWork apps. But it wasn't a priority more than likely.


    Sent from my iPhone using Tapatalk Pro
    10-12-2013 03:49 PM
  15. Etios's Avatar
    10-12-2013 05:29 PM
  16. iEd's Avatar
    I've been Blue Screen free since Thursday.
    10-13-2013 10:39 AM
  17. tigerinexile's Avatar
    Once people started posting about it, I was able to trigger it.

    But it's not something I ever would have gotten on my own -- if I'm word processing on my mobile devices, it's on my iPad.

    But typically I'll open up my Air to actually write something.

    (Yes, I go with iPhone, iPad, and Air. It's a sickness, my gadget dependency...)
    10-13-2013 12:05 PM
  18. iEd's Avatar
    Once people started posting about it, I was able to trigger it.

    But it's not something I ever would have gotten on my own -- if I'm word processing on my mobile devices, it's on my iPad.

    But typically I'll open up my Air to actually write something.

    (Yes, I go with iPhone, iPad, and Air. It's a sickness, my gadget dependency...)
    You got the Blue Screen on your iPad ? Which model?
    10-13-2013 12:22 PM
  19. tigerinexile's Avatar
    You got the Blue Screen on your iPad ? Which model?
    No, no. Got it on my iPhone 5s. Though now will attempt to get it on my iPad 2.

    Update: Unable to replicate it on an iPad 2 running iOS 7.

    It's a 5s bug.
    Last edited by tigerinexile; 10-13-2013 at 02:44 PM.
    10-13-2013 01:44 PM
  20. solitude1984's Avatar
    No, no. Got it on my iPhone 5s. Though now will attempt to get it on my iPad 2.

    Update: Unable to replicate it on an iPad 2 running iOS 7.

    It's a 5s bug.
    Ya I don't have the 5s yet but have had iOS 7 on my iPad 4 since it came out ... I do a ton of word processing on my iPad with the apple keyboard and have not had a single issue.

    My 5s is supposed to be delivered on Wednesday and I will admit that reading all of the posts about the BSOD have scared me a bit. :/




    ******************
    Sent from my iPhone 4s using Tapatalk

    On order: Gold iPhone 5s 64GB
    Ordered: September 20, 11am PST
    Status: Shipped!
    Arrival date: October 16
    Location: Canada
    10-13-2013 05:37 PM
  21. iEd's Avatar
    Ya I don't have the 5s yet but have had iOS 7 on my iPad 4 since it came out ... I do a ton of word processing on my iPad with the apple keyboard and have not had a single issue.

    My 5s is supposed to be delivered on Wednesday and I will admit that reading all of the posts about the BSOD have scared me a bit. :/




    ******************
    Sent from my iPhone 4s using Tapatalk

    On order: Gold iPhone 5s 64GB
    Ordered: September 20, 11am PST
    Status: Shipped!
    Arrival date: October 16
    Location: Canada
    Don't worry about it. My experience with the BSOD seemed app related. It never just turned blue on its own. Like I never woke the phone from sleep and BSOD occurred.
    10-13-2013 05:50 PM
  22. solitude1984's Avatar
    Don't worry about it. My experience with the BSOD seemed app related. It never just turned blue on its own. Like I never woke the phone from sleep and BSOD occurred.
    Well that's good to know at least.

    I really hope apple solves the problem soon.


    ******************
    Sent from my iPhone 4s using Tapatalk
    10-13-2013 06:26 PM
  23. FBPD10's Avatar
    Only happens on my 5S with Pages, I doesn't happen on my IPAD4
    10-13-2013 07:11 PM
  24. solitude1984's Avatar
    Someone on another forum had I happen while using Instagram ....


    ******************
    Sent from my iPhone 4s using Tapatalk
    10-13-2013 07:39 PM
  25. daveensannie's Avatar
    As far as I know , it could be something with loading up you're backup from iTunes , if you loaded up a backup that has been jailbreaked then that could cause the blue screen issue


    Sent from my iPhone 5S using Tapatalk - now Free
    10-16-2013 02:33 AM

Similar Threads

  1. How do I unlock my iPhone 4S that is not activated
    By iMore Question in forum Ask a Question
    Replies: 3
    Last Post: 11-28-2013, 09:07 PM
  2. Best cases for iPhone 5s?
    By maryjane2300 in forum Accessories
    Replies: 28
    Last Post: 11-24-2013, 06:54 PM
  3. The screen keeps freezing on my iPhone 5s
    By gadgetmom88 in forum iPhone 5s
    Replies: 7
    Last Post: 10-11-2013, 08:54 PM
  4. Can I create an event on a specific calendar with Siri?
    By iMore Question in forum Ask a Question
    Replies: 3
    Last Post: 10-11-2013, 08:58 AM
  5. iphone 4 stuck on connect to itunes
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 10-10-2013, 11:20 PM
LINK TO POST COPIED TO CLIPBOARD