1. bboykin87's Avatar
    Has anyone else experienced random reboots on their 5S. I have had it happen doing different things, from send messages in iMessage as well as in some apps and even on the home screen.


    Sent from my iPhone using Tapatalk - now Free
    10-01-2013 10:10 AM
  2. wbkm85's Avatar
    when you setup your phone, did you do restore from icloud/itunes or setup as new?

    might need to restore and setup as new then restore your information from backup then
    10-01-2013 10:14 AM
  3. Just_Me_D's Avatar
    Have you tried turning OFF the device, wait 30 seconds or so and then turning it back on? Yu can also try resetting the network settings.
    10-01-2013 10:15 AM
  4. bboykin87's Avatar
    I setup as new as this is my first iPhone and I didn't want to restore from my iPod iCloud backup. I've reset the device a few times but never let it stay off for 30 seconds I'll try that if it reboots again. Just wondering if I should take it back to get it swapped out. I've had about 4 or 5 since I got the phone last Thursday.


    Sent from my iPhone using Tapatalk - now Free
    10-01-2013 10:52 AM
  5. wbkm85's Avatar
    hmmmm. if you set it up as a new iPhone and it's doing that

    could be something wrong with the phone. kinda hard to tell, especially if you set up as new

    shouldn't be having that issue, thats for sure.
    10-01-2013 10:57 AM
  6. wbkm85's Avatar
    you can also try a force reboot; if you hold power and the home button together for a few seconds till the phone turns off, then push the power button to reboot

    might help

    also, go into settings, and go to general, reset, reset all settings. thats fixing some random issues with iOS 7 as well

    keep me updated!
    hope that helps
    10-01-2013 10:58 AM
  7. Just_Me_D's Avatar
    I setup as new as this is my first iPhone and I didn't want to restore from my iPod iCloud backup. I've reset the device a few times but never let it stay off for 30 seconds I'll try that if it reboots again. Just wondering if I should take it back to get it swapped out. I've had about 4 or 5 since I got the phone last Thursday.


    Sent from my iPhone using Tapatalk - now Free
    Before you take it back, try the following because it is possible that you may have a corrupted iOS version.

    1. If you have iCloud, do an iCloud backup. Afterwards, back up your device via iTunes on your computer.
    2. Locate the ipsw file for your iPhone on your computer and then move it to the trash bin.
    3. Put your device in DFU Mode
    4. iTunes will indicate that it has detected your device in recovery mode.
    5. Select to restore and update the device. This will cause iTunes to download and install a fresh copy of iOS 7.0.2.
    6. When the installation is complete, set up your device as new and not from a backup, just in case the problem you were having is due to a faulty settings of some sort.
    10-01-2013 11:08 AM
  8. jsntrenkler's Avatar
    Are you sure it's not just respringing? I have had it happen a couple times at random. I have noticed that it tends to occur with older software (sometimes with tapatalk pro) .. I'm not too worried about it, the hardware and software are so new that there are bound to be some bugs here and there.
    10-01-2013 11:43 AM
  9. bboykin87's Avatar
    Are you sure it's not just respringing? I have had it happen a couple times at random. I have noticed that it tends to occur with older software (sometimes with tapatalk pro) .. I'm not too worried about it, the hardware and software are so new that there are bound to be some bugs here and there.
    Actually that's exactly what's happening, wasn't sure of the term as this is my first iPhone and my iPod or iPad haven't done this before at least I haven't noticed it. I've had it happen in native apps as well.


    Sent from my iPhone using Tapatalk - now Free
    10-01-2013 12:27 PM
  10. asuprice's Avatar
    Just had a reboot. Springboard was the cause according to my diagnostics. Any ideas what that is?
    10-02-2013 08:20 PM
  11. GibMcFragger's Avatar
    Just had a reboot. Springboard was the cause according to my diagnostics. Any ideas what that is?
    I've had a couple too. There's a fair amount of low memory logs stored. That and my preferences.app crashes randomly.
    10-03-2013 12:49 AM
  12. jmr1015's Avatar
    How many apps are you guys leaving running in Multitasking?
    10-03-2013 01:19 AM
  13. warcraftWidow's Avatar
    How many apps are you guys leaving running in Multitasking?
    I never close anything. Just let the system do it when needed. Most of those programs in the card view are not actually running. I've had one or two reboots since installing the GM.
    10-03-2013 09:05 AM
  14. Sekelani Zwambila's Avatar
    I never close anything. Just let the system do it when needed. Most of those programs in the card view are not actually running. I've had one or two reboots since installing the GM.
    That could be the reason why you are having these reboots. You may need to close your apps. Or restore your phone.
    10-03-2013 09:08 AM
  15. warcraftWidow's Avatar
    That could be the reason why you are having these reboots. You may need to close your apps. Or restore your phone.
    Nope. There's no need to close apps. Never have since I've had the 3G. Only specific things run in the background that the dev had to register to do so (VoIP, GPS, audio, and now background updates). Most apps that appear in the card view are in an suspended state and doing nothing.

    Apple still apparently has a few bugs to work out with iOS 7 as some people are getting reboots, but I'm confident it has nothing to do with restoring as new or not or not closing out apps.
    10-03-2013 09:27 AM
  16. AgentHeracles's Avatar
    I agree with Karen, in another thread that is similar people have tried restoring as new or they set-up as new and it still happens. I believe that it is something that can be fixed with an update because it never happened on my 4s in two years. It probably has something to do with new code and new processor architecture, I am not a coder but it may take awhile for them to see which of the millions of lines of code the bug is in and fix it/them.
    10-03-2013 09:36 AM
  17. emjayess's Avatar
    After reading today's article on iMore about the Blue Screen of Death, I tried opening a Pages document on my 5s (something I have not done since getting it on launch day). I clicked the Home button to get out of the app and, yup, I got the blue screen for a second. Then the 5s rebooted.

    Another problem I've been having is with the voicemail: the phone app has been showing voicemails with "0:00," i.e., nothing in them. Suspicious, I rebooted the phone and then the voicemail apparently downloaded the message. This is very annoying: I cannot afford to miss important business voicemails!
    10-03-2013 01:19 PM
  18. John Yester's Avatar
    That could be the reason why you are having these reboots. You may need to close your apps. Or restore your phone.

    TiPb Answers: No, you don't need to kill all the apps in your multitasking dock | iMore
    10-03-2013 01:22 PM
  19. Peligro911's Avatar
    That could be the reason why you are having these reboots. You may need to close your apps. Or restore your phone.
    Closing the apps is a myth that was told long ago even before ios 7 ios is programmed to manage memory and free memory of apps that are not In use .. If you search there was a good article about it a while back that actually proved that it is doing what it is supposed to.
    10-03-2013 01:26 PM
  20. Peligro911's Avatar
    After reading today's article on iMore about the Blue Screen of Death, I tried opening a Pages document on my 5s (something I have not done since getting it on launch day). I clicked the Home button to get out of the app and, yup, I got the blue screen for a second. Then the 5s rebooted.

    Another problem I've been having is with the voicemail: the phone app has been showing voicemails with "0:00," i.e., nothing in them. Suspicious, I rebooted the phone and then the voicemail apparently downloaded the message. This is very annoying: I cannot afford to miss important business voicemails!
    I get it too when using pages app .. It's def a bug vs bad hardware
    10-03-2013 01:27 PM
  21. ame's Avatar
    I always close my apps, and I got the little springboard crash yesterday trying to delete a text. I haven't thankfully had one since and that was my first one. I close them not for memory but bec of battery. No need for them to run if I am not actively using them. The only app I usually ever leave running is messaging.

    I have not used Numbers or Pages, but because of that, I won't probably try them now with that blue screen thing.
    10-03-2013 02:06 PM
  22. John Yester's Avatar
    People are getting confused... They are NOT running......


    In a nut shell it's more cosmetic then anything.......
    10-03-2013 02:14 PM
  23. warcraftWidow's Avatar
    People are getting confused... They are NOT running......


    In a nut shell it's more cosmetic then anything.......
    That's what I was saying above. Those apps are NOT running unless they fall into a small subset such as VoIP, location services, audio, etc. they are not using any CPU or GPU. They may be residing in RAM (but that doesn't use additional battery) but will be kicked out if an active app needs the RAM.

    But by all means, close them if it makes you feel more comfortable about it. It doesn't hurt anything, just unnecessary. My "multi-tasking" cards goes back probably 40 or so apps and my battery life is just fine.
    John Yester and Peligro911 like this.
    10-03-2013 03:38 PM

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