1. joshrocker's Avatar
    So I guess a little whining paid off. Sprint finally called tonight with my phone available for pickup.
    10-11-2013 08:20 PM
  2. swarlos's Avatar
    So I guess a little whining paid off. Sprint finally called tonight with my phone available for pickup.
    Nice!!


    Carried by a raven from the Wall.
    ame likes this.
    10-11-2013 08:26 PM
  3. ame's Avatar
    Sprint didn't get the iPhone last year. They got prior year with the 4S. This is going to the 3rd year that sprint has had the iPhone. I do agree with your statement. I left sprint last week after 12 years. Went with AT&T. My wife and I are highly satisfied. Here in Miami we get lte everywhere and great speeds. We have a 6GB data plan which should be plenty for the both of us.
    I left in 2011 after 12 years with them also, and I am comparatively elated by my choice. So far other than the drama related to my phone being stolen in Sept 2011, the service has been pretty freakin' great. I have only noticed a few meh areas and a lot of that is when you're inside a place like IKEA or a mall. I have noticed the 5S gets better service than the 4S did though in regards to that. We don't have IKEA here so I can't check til I go north in a few weeks .
    10-11-2013 09:55 PM
  4. sj-performance's Avatar
    I left in 2011 after 12 years with them also, and I am comparatively elated by my choice. So far other than the drama related to my phone being stolen in Sept 2011, the service has been pretty freakin' great. I have only noticed a few meh areas and a lot of that is when you're inside a place like IKEA or a mall. I have noticed the 5S gets better service than the 4S did though in regards to that. We don't have IKEA here so I can't check til I go north in a few weeks .
    Usually by major airports service can be spotty. My office is close to Miami airport. I noticed with AT&T I drop to 4G in that area but even that is fast compared to sprint. Honestly I'm loving my new carrier. The speeds are amazing. I'm enjoying my iPhone experience even more. No longer dependent on wifi to truly enjoy my iPhone. Not worried about not having unlimited data. At office and home I'm on wifi. I have super fast Comcast wifi at both locations. There's only one regret...staying with sprint for so long...


    ...via iPhone5S from TapaTalk...
    10-11-2013 10:01 PM
  5. ame's Avatar
    Sprint didn't get the iPhone last year. They got prior year with the 4S. This is going to the 3rd year that sprint has had the iPhone. I do agree with your statement. I left sprint last week after 12 years. Went with AT&T. My wife and I are highly satisfied. Here in Miami we get lte everywhere and great speeds. We have a 6GB data plan which should be plenty for the both of us.


    ...via iPhone5S from TapaTalk...
    I don't live close to our airport but I didn't experience any loss when I was up picking up a family member.
    10-11-2013 11:06 PM
  6. Superjudge's Avatar
    I'll admit it. I'm a happy Sprint customer. Yeah the data is slower and the coverage isn't as good but it's fine where I live. At least I feel like a customer instead of a number which is how Verizon made me feel. I'm not sure why people get their phones at carrier stores anymore. They are always horrible and lengthy experiences. It's 2013 now and there are a variety of places to purchase a phone without having to set foot inside a carrier store.
    anon4757448 likes this.
    10-12-2013 01:20 AM
  7. joshrocker's Avatar
    I'll admit it. I'm a happy Sprint customer. Yeah the data is slower and the coverage isn't as good but it's fine where I live. At least I feel like a customer instead of a number which is how Verizon made me feel. I'm not sure why people get their phones at carrier stores anymore. They are always horrible and lengthy experiences. It's 2013 now and there are a variety of places to purchase a phone without having to set foot inside a carrier store.
    In my case, it was because I didn't have a choice. Sprint was forcing me to go through them unless I updated to another plan.

    I think Sprints coverage is generally made out to be worse then it is. The customer service has gotten much better also. They still have a smaller footprint and their 3G is slow. However, if you live in an area where they've got good coverage it could be worth the savings, as long as you don't have to travel a lot. The unlimited data is my big sticking point. I don't abuse it but I don't want to have to worry about it either.
    10-12-2013 11:01 AM
  8. iEd's Avatar
    When I was looking for a 5S a girl at one if my local Sprint Stores told me they would be in the next day called the next day a guy said the had no idea when they would get them. Lol. This was back on 9/24.

    This store is a corporate store but very small and mostly get locals. I don't think they sell many iPhones. Like the Sprint stores in downtown Philadelphia which get people from all over probably people from Jersey and Delaware.

    Sprint coverage in Philly is pretty cool LTE near me is fast. I left ATT in 2010 for Sprint because of a customer service issue.

    Using Sprint Google Voice is great. I can make calls on my Mac through my cell number. Non iMessage texts come through on my iPad and Mac through Google Voice so it's like iMessage with non Apple device users. And unlimited everything is cool too.
    I'm sure everyone has a horror story with every carrier.


    Sent from my iPhone using Tapatalk Pro
    joshrocker likes this.
    10-12-2013 12:14 PM
  9. joshrocker's Avatar
    I'm sure everyone has a horror story with every carrier.


    Sent from my iPhone using Tapatalk Pro
    That's the truth! I left AT&T several years ago after I was having signal issues. I started to suspect that it was the free flip phone I had been using. After calling them a couple of times and even volunteering to sign another contract so I could get another phone (I was out of contract at this point), they still swore that my phone was fine. The final straw was when I was having lunch with my brother. We both got calls at the same time and both had AT&T. He's talking without an issue and I dropped the call. I immediately got another phone with another carrier. When I called AT&T to cancel they tried very hard to send me a new phone, telling me that my phone was probably the issue after all. I was so mad by that point that it didn't matter what they tried to offer me.
    10-12-2013 12:57 PM
  10. iEd's Avatar
    That's the truth! I left AT&T several years ago after I was having signal issues. I started to suspect that it was the free flip phone I had been using. After calling them a couple of times and even volunteering to sign another contract so I could get another phone (I was out of contract at this point), they still swore that my phone was fine. The final straw was when I was having lunch with my brother. We both got calls at the same time and both had AT&T. He's talking without an issue and I dropped the call. I immediately got another phone with another carrier. When I called AT&T to cancel they tried very hard to send me a new phone, telling me that my phone was probably the issue after all. I was so mad by that point that it didn't matter what they tried to offer me.
    What happened with me and ATT was I had made a bunch of calls to a landline very lengthy calls so they weren't covered by mobile to mobile mins which was a feature they had at the time. The calls with my regular bill was like $500 this back in 2009-2010. So I paid it.

    My contract had been up for a while. When called trying to find ways to save they mentioned the $500 bill they said if I would have called and complained they would have eaten some of the bill. Why would I complain I made the calls. I mean I made the calls there was no error why complain about something I did.

    So I left ATT and my iPhone 3GS became a iPod touch. I had to wait two years for Sprint to get the iPhone. During that time I was in Blackberry and Android hell.


    Sent from my iPhone using Tapatalk Pro
    10-12-2013 01:16 PM
  11. ame's Avatar
    I'll admit it. I'm a happy Sprint customer. Yeah the data is slower and the coverage isn't as good but it's fine where I live. At least I feel like a customer instead of a number which is how Verizon made me feel. I'm not sure why people get their phones at carrier stores anymore. They are always horrible and lengthy experiences. It's 2013 now and there are a variety of places to purchase a phone without having to set foot inside a carrier store.
    In my case, it was because I didn't have a choice. Sprint was forcing me to go through them unless I updated to another plan.

    I think Sprints coverage is generally made out to be worse then it is. The customer service has gotten much better also. They still have a smaller footprint and their 3G is slow. However, if you live in an area where they've got good coverage it could be worth the savings, as long as you don't have to travel a lot. The unlimited data is my big sticking point. I don't abuse it but I don't want to have to worry about it either.
    I left Sprint after all that time not only because of their mediocre coverage and lame customer service, but because they made sure I knew I was not valued when, "as a courtesy to you, a long time loyal customer, we went ahead and removed your discounts and updated your plan." Those discounts were because I was 1) with them for that long and 2) I had an employee discount to use Sprint on that specific plan. Those discounts coming off my plan made my plan double literally instantly, almost triple, to over $300/mo for one smartphone and two flip phones! But yknow, they were being "courteous" to a long time customer. When they refused to reinstate them, I switched away literally that day. And the AT&T rep that handled our switch paid my ETF (my line was the only one with an ETF, and it was only an ETF because Sprint switched my plan without my input). Made switching pretty much a non issue.
    10-12-2013 04:58 PM
  12. joshrocker's Avatar
    I left Sprint after all that time not only because of their mediocre coverage and lame customer service, but because they made sure I knew I was not valued when, "as a courtesy to you, a long time loyal customer, we went ahead and removed your discounts and updated your plan." Those discounts were because I was 1) with them for that long and 2) I had an employee discount to use Sprint on that specific plan. Those discounts coming off my plan made my plan double literally instantly, almost triple, to over $300/mo for one smartphone and two flip phones! But yknow, they were being "courteous" to a long time customer. When they refused to reinstate them, I switched away literally that day. And the AT&T rep that handled our switch paid my ETF (my line was the only one with an ETF, and it was only an ETF because Sprint switched my plan without my input). Made switching pretty much a non issue.
    Oh my! That's terrible. Were you on one of the old fair and flexible plans? They made a lot of people mad when they started booting people off of their legacy plans. Wasn't that long ago that I was paying $30 a month for unlimited data, texts and 500 minutes. They started playing hardball with upgrades and now I'm paying over double that in 6 years. Sad thing is, they're still quite a bit cheaper so I've put up with it.
    10-12-2013 05:13 PM
  13. Cleveland's Avatar
    Why I always deal with Apple when it comes time for the new iPhone, granted the store is literally across the street from me, but even if it was an hour or two hours away, I'd go deal there first before trying at the carrier on a side note AT&T will blow sprint out of the water, you'll be glad you switched
    10-12-2013 08:06 PM
  14. ame's Avatar
    Oh my! That's terrible. Were you on one of the old fair and flexible plans? They made a lot of people mad when they started booting people off of their legacy plans. Wasn't that long ago that I was paying $30 a month for unlimited data, texts and 500 minutes. They started playing hardball with upgrades and now I'm paying over double that in 6 years. Sad thing is, they're still quite a bit cheaper so I've put up with it.
    By that time I was not on any "legacy" plan, since they started making you change at upgrade time, but it was an unpublished, kind of bastardized version of their unlimited family stuff with better perks. Where they lost me was simply that they made these "customer focused decisions" essentially mid contract without contacting me about it first and tried to act like they did me a favor, while renewing the contract again without my consent. And then were surprised when I left them literally immediately. "Is there anything we can do to preserve your business?" was the wrong question to ask me.
    ladyc0524 likes this.
    10-13-2013 12:04 AM
  15. Superjudge's Avatar
    I left Sprint after all that time not only because of their mediocre coverage and lame customer service, but because they made sure I knew I was not valued when, "as a courtesy to you, a long time loyal customer, we went ahead and removed your discounts and updated your plan." Those discounts were because I was 1) with them for that long and 2) I had an employee discount to use Sprint on that specific plan. Those discounts coming off my plan made my plan double literally instantly, almost triple, to over $300/mo for one smartphone and two flip phones! But yknow, they were being "courteous" to a long time customer. When they refused to reinstate them, I switched away literally that day. And the AT&T rep that handled our switch paid my ETF (my line was the only one with an ETF, and it was only an ETF because Sprint switched my plan without my input). Made switching pretty much a non issue.
    Weird. I have to say over $300 for a smartphone and two flip phones doesn't add up. The most expensive smartphone plan currently is $110 and it was $99 just a couple years ago. Flip phone plans have been in the $35-50 range. I don't see how you could have possibly been charged over $300 for what you described. Well everyone has different experiences with their carriers.
    10-13-2013 02:54 AM
  16. bxnextel86's Avatar
    I have three iphone with sprint and I pay 95 for the first line and 15 for the rest. So I pay like 170 for three lines and sprint is good in NYC.
    10-13-2013 04:14 AM
  17. estroh's Avatar
    I have three iphone with sprint and I pay 95 for the first line and 15 for the rest. So I pay like 170 for three lines and sprint is good in NYC.
    I have 5 on same deal.

    Just starting to get LTE on drive to work, and occasional at home.
    10-13-2013 06:59 AM
  18. ame's Avatar
    Weird. I have to say over $300 for a smartphone and two flip phones doesn't add up. The most expensive smartphone plan currently is $110 and it was $99 just a couple years ago. Flip phone plans have been in the $35-50 range. I don't see how you could have possibly been charged over $300 for what you described. Well everyone has different experiences with their carriers.
    They set it up as though I had smartphones on unlimited plans, despite not having three smartphones using the weak logic of "since it's the same price, why not just upgrade those lines to smartphones", which must have worked with other people but was not happening with me. The others on my plan had no interest in smartphones. Sprint was playing games, and I wasn't interested in fielding a team. When we switched, I put my husband on an iPhone and he could seriously not care any less. He wants a flip or basic phone again, well, really he wants no phone at all.
    10-13-2013 01:28 PM
  19. swarlos's Avatar
    They set it up as though I had smartphones on unlimited plans, despite not having three smartphones using the weak logic of "since it's the same price, why not just upgrade those lines to smartphones", which must have worked with other people but was not happening with me. The others on my plan had no interest in smartphones. Sprint was playing games, and I wasn't interested in fielding a team. When we switched, I put my husband on an iPhone and he could seriously not care any less. He wants a flip or basic phone again, well, really he wants no phone at all.
    Yeah they do, I worked for a call center for two months that took Sprint calls and there was a couple instances I saw that same thing people paying for smartphones when they had basic phones.


    Carried by a raven from the Wall.
    10-13-2013 09:37 PM
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