1. rednocturne307's Avatar
    I'm doing so as I type this. My iPhone 5s will not pick up LTE for some reason. I know it should be because my mom's iPhone 5 gets awesome LTE reception in our house and I know for a fact that I am literally surrounded by towers in my area. I went through all the troubleshooting with Verizon, they transferred me to a specialist, still nothing worked. Rebooted, hard reset, removed sim card, reset network settings, turned LTE off and back on, turned data roaming off then back on, you name it, we tried it.

    All that's left is to do this factory reset, and if this doesn't work, exchange the phone in the apple store. All the genius appointments are booked until Saturday afternoon though and I have plans on Saturday. Looks like if I need to exchange it, Sunday is my best bet.

    Update: Aaaand nothing. Looks like it's time to book a genius bar appointment. Dang... Ugh I had all my screen/back protectors on and everything too.
    09-26-2013 05:48 PM
  2. jgraves1107's Avatar
    My LTE seems wonky, but it acts just like my ipad 3 now that it's on ios 7. I say bugs, bugs, and more bugs. Also check with your carrier. My ipad 3 did the same thing. They had it on a 3g service.
    09-26-2013 06:22 PM
  3. rednocturne307's Avatar
    My LTE seems wonky, but it acts just like my ipad 3 now that it's on ios 7. I say bugs, bugs, and more bugs. Also check with your carrier. My ipad 3 did the same thing. They had it on a 3g service.
    I did. I was on the phone with them for quite some time troubleshooting. They specifically told me that my phone's sim card is activated on an LTE plan, so they're not sure why it's not receiving the service.

    Edit for clarification: My LTE is not spotty or inconsistent. I have literally NEVER connected to LTE with this phone since I received it. It has always locked on to 3G or 1X.
    Last edited by rednocturne307; 09-26-2013 at 06:34 PM. Reason: Clarification
    09-26-2013 06:33 PM
  4. B1ue_B1aze's Avatar
    That's very strange and does sound like a hardware issue. I've had no problems with my 5s and LTE on AT&T.
    09-26-2013 07:06 PM
  5. rednocturne307's Avatar
    Booked a Genius Bar appointment for Monday. Oddly enough, out of curiosity I turned on my old iPhone 4S and it's still activated! IT accessed Verizon 3G when I turned it on. I just went to settings, general, reset, erase all content and settings. I wonder if this has anything to do with why my phone wouldn't access LTE...

    Well I have until Monday to see if anything changes with my 5s. If not, then I'll just head over to my genius bar appointment and hopefully walk out with a new phone!
    09-26-2013 07:10 PM
  6. Sekelani Zwambila's Avatar
    I'm going to restore my 5S cause of the battery problems I'm experiencing. Maybe that will help.
    09-26-2013 09:17 PM

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