01-15-2018 05:55 AM
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  1. addamlin's Avatar
    addamlin
    My son has our old iphone 5c and set a passcode and has forgotten the passcode. He has tried so many times the phone has been disabled for over 24 hours now. I have tried the recovery method through itunes.

    I am at a loss as to unlock this phone can someone help?
    01-14-2018 07:41 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    If you’re referring to the lock screen passcode, restoring the device will allow you to start over fresh, however, if you’re referring to the iCloud Activation Lock, there isn’t anything any of us can do for you.
    Annie_M likes this.
    01-14-2018 07:44 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Forgot Passcode
    https://support.apple.com/en-ca/HT204306
    01-15-2018 05:55 AM
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