My daughter's 5C started acting up where it wont recognize her touch. First thing I did was remove the display assembly and made sure all the cabling was seated properly and securely. She has been known to drop her iPhone quite a few times. Only reason the screen hasn't cracked yet is because I was sure to get her an otter-box case from the day we gave her the phone.
Re-seating the cabling didn't help any. Next step was restoring her phone to factory settings and updating it to latest iOS version. That also didn't help any.
Exact symptoms are: if trying to press on the L key on the keyboard, it'll select the H key instead. Or in the home-screen, if trying to select an icon at the bottom, it'll select an icon at the top or something. It's random as to what touch it actually senses making the phone unusable.
Next and last step I think I will try, is getting a new display assembly for her.
Any thoughts or recommendations? Anybody experience this same issue?
Re-seating the cabling didn't help any. Next step was restoring her phone to factory settings and updating it to latest iOS version. That also didn't help any.
Exact symptoms are: if trying to press on the L key on the keyboard, it'll select the H key instead. Or in the home-screen, if trying to select an icon at the bottom, it'll select an icon at the top or something. It's random as to what touch it actually senses making the phone unusable.
Next and last step I think I will try, is getting a new display assembly for her.
Any thoughts or recommendations? Anybody experience this same issue?