1. Valerie638's Avatar
    I'm far from a full service user. That being said, my phone isn't muted or on airplane mode. Sometimes it rings, other times it doesn't. Is there a setting that might cause this, or do I need a new phone?
    06-14-2017 02:41 PM
  2. Just_Me_D's Avatar
    Is it connected to a Bluetooth device? Have you tried contacting your wireless carrier to see if they can troubleshoot from their end?
    06-14-2017 02:52 PM
  3. SwitchBeach's Avatar
    Also, have you checked to make sure the "Do Not Disturb" feature is not turned on?
    Just_Me_D likes this.
    06-14-2017 07:16 PM

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