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07-15-2016 01:58 PM
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  1. iMore Question's Avatar
    iMore Question
    my iphone 5c screen is not turning on. i have googled it several times and it says to restart it using the home button however mine does not work
    how can i fix this ???
    07-15-2016 12:00 PM

  2.  Just_Me_D said: Jul 15 2016 | 1:00 pm EDT Best Answer

    I don't know but a few things comes to mind.

    1. The display is faulty
    2. The device is powered off and the battery is not charging.
    3. The device is in DFU mode.

    Make a Genius Bar appointment with the nearest Apple Store to have them diagnose and possibly fix the problem for you.
  3. Just_Me_D's Avatar
    Just_Me_D
    I don't know but a few things comes to mind.

    1. The display is faulty
    2. The device is powered off and the battery is not charging.
    3. The device is in DFU mode.

    Make a Genius Bar appointment with the nearest Apple Store to have them diagnose and possibly fix the problem for you.
    07-15-2016 01:00 PM
  4. pkcable's Avatar
    pkcable
    Here's the Apple Store repair page, you can setup an appointment there...

    https://support.apple.com/iphone/repair
    07-15-2016 01:58 PM
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