1. iMore Question's Avatar
    It won't turn off or on, it just spins. I have reset to factory default and it did not fix it.
    07-02-2016 04:51 PM
  2. mumfoau's Avatar
    My 1st course of action for an issue like this has always been to reboot by pressing the home and sleep/wake button until you see the Apple logo. By reset to factory default do you mean that you restored your phone and set it up as a new device?
    07-02-2016 09:15 PM

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