1. iMore Question's Avatar
    the ifone is blocked after trying several times to unblock
    04-20-2016 12:25 PM
  2. Ledsteplin said: Best Answer

    Welcome to iMore! I think you mean "locked", not "blocked". So she tried too many times and now it's locked? The ONLY way is to connect the phone to iTunes via computer and put it in DFU mode and restore. No other way. None!! Restoring in this way, she will lose all her data, including photos. Also, to set back up, she will need her Apple ID and password.
    Here's info on a disabled phone:
    https://support.apple.com/en-us/HT204306
  3. Ledsteplin's Avatar
    Welcome to iMore! I think you mean "locked", not "blocked". So she tried too many times and now it's locked? The ONLY way is to connect the phone to iTunes via computer and put it in DFU mode and restore. No other way. None!! Restoring in this way, she will lose all her data, including photos. Also, to set back up, she will need her Apple ID and password.
    Here's info on a disabled phone:
    https://support.apple.com/en-us/HT204306
    libra89 likes this.
    04-20-2016 01:18 PM

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