1. iMore Question's Avatar
    Last night I tried to do the update for my iPhone 5c. During the update apparently the phone shut off and now when I try to turn it on all I get is a picture of the charger pointing to a red circle with the iTunes icon. I do not have a Mac. I am using a Microsoft Surface. How do I fix this issue?? Thank you for your time
    10-03-2015 10:15 AM
  2. nikkisharif's Avatar
    You'll need to have the latest version of iTunes on your surface then connect your device via usb


    Sent from my iPhone using Tapatalk
    10-03-2015 10:35 AM

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