1. captainmickeyds's Avatar
    So as of a few nights ago, I discovered that my headphones volume was randomly being lowered, when I wasn't pressing the button to do so. It does this with and without the case on, so I know it isn't that. It happens whenever I have apps open or closed, no matter what I am doing, the volume will lower itself until it is completely muted. I've tried turning it on and off, doing a restart, and a factory reset. This is an extremely annoying issue, and I know it isn't my headphones, as I tested them on a friends phone. If you have any help, please respond.
    07-05-2016 11:50 AM
  2. Just_Me_D's Avatar
    Go to Settings -> Music -> Volume Limit, and then make the necessary adjustments to see if that fixes the problem.
    07-05-2016 11:59 AM
  3. Ledsteplin's Avatar
    If you adjust the volume while listening to music, it may get it off where you had it for calls. 3 places to adjust volume.
    1. Side of phone
    2. Pull up Control Center
    3. Settings >Sounds
    07-05-2016 12:24 PM

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