1. iMore Question's Avatar
    while update iphone5 with latest ios version it is stuck on asking for apple id and password. It will not accept id and password used to set up phone. Can't change the the password because I can't open the phone. Tried to go into icloud on laptop and ask security questions and that won't let us in either.
    03-23-2016 03:34 PM
  2. Just_Me_D said: Best Answer

    Put the device in recovery (hopefully, you've already made a backup), connect the device to your computer, and then select to restore it. Unless you're typing in the wrong iCloud credentials, it should work. Heck, it gives you a hint of the Apple ID the device is associated with.
  3. Just_Me_D's Avatar
    Put the device in recovery (hopefully, you've already made a backup), connect the device to your computer, and then select to restore it. Unless you're typing in the wrong iCloud credentials, it should work. Heck, it gives you a hint of the Apple ID the device is associated with.
    Sherry_B likes this.
    03-23-2016 03:43 PM

Similar Threads

  1. If you'll buy an iPhone, would it be SE or 6/6s/6s+?
    By TashiMarinay in forum iPhone SE
    Replies: 24
    Last Post: 05-28-2016, 03:57 PM
  2. How can I hide built in apps on my iPhone ?
    By iMore Question in forum General Apple News & Discussion
    Replies: 3
    Last Post: 03-23-2016, 04:14 PM
  3. Google Maps for iPhone and iPad makes it easier to hail a cab
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 03-23-2016, 03:30 PM
  4. Pebble set to lay off a quarter of its staff this week
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 03-23-2016, 03:12 PM
  5. How to use Nightstand Mode on Apple Watch
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 03-23-2016, 02:12 PM
LINK TO POST COPIED TO CLIPBOARD