1. iMore Question's Avatar
    I just recently got an iPhone 5 which was password protected and I managed to update that to remove the password... -Now I'm stuck on a bit that says Activate iPhone - ................. There is an Apple ID that shows a little bit of an email address linked to the iPhone.

    I'm assuming there must be a way to remove that so that I can enter mine and use my Apple ID on the iPhone 5 and access everything like the App Store.

    Any help with what to do would be massively appreciated and thankful.
    Just_Me_D and keyonsimmons37 like this.
    02-16-2016 03:48 PM
  2. Sherry_B's Avatar
    Welcome to iMore!

    The previous owner needs to remove their information from the phone so that their ID isn't linked to it.
    firedept10 likes this.
    02-16-2016 05:37 PM
  3. SwitchBeach's Avatar
    ..
    I'm assuming there must be a way to remove that so that I can enter mine and use my Apple ID on the iPhone 5 and access everything like the App Store.
    There is no way to remove it other than the previous owner entering the proper credentials as noted above.
    keyonsimmons37 likes this.
    02-16-2016 05:42 PM
  4. Ledsteplin's Avatar
    It's made that way for security reasons. If you can't get the previous owner to remove his ID, then you might try getting your money back if you paid for it. Otherwise, you have a paperweight.
    firedept10 and keyonsimmons37 like this.
    02-16-2016 05:51 PM
  5. Sherry_B's Avatar
    There is no way to remove it other than the previous owner entering the proper credentials as noted above.
    Agreed. It's supposed to be a theft deterrent.


    Although for the life of me I don't understand why anyone would sell someone a phone without first removing their personal information..... and password so that the new owner can get in to it.
    keyonsimmons37 likes this.
    02-16-2016 05:51 PM
  6. Just_Me_D's Avatar
    Agreed. It's supposed to be a theft deterrent.


    Although for the life of me I don't understand why anyone would sell someone a phone without first removing their personal information..... and password so that the new owner can get in to it.
    Evil exists in the world, unfortunately.
    firedept10 and keyonsimmons37 like this.
    02-16-2016 06:00 PM

Similar Threads

  1. Apple TV Content Question?
    By iMore Question in forum Apple TV
    Replies: 2
    Last Post: 02-18-2016, 08:45 AM
  2. Apple Music "my music" disappeared
    By steven2014 in forum Apple Music
    Replies: 3
    Last Post: 02-16-2016, 04:00 PM
  3. Can I attach a file or text to an iphone text message? Do I need an app to do this?
    By iMore Question in forum General Apple News & Discussion
    Replies: 1
    Last Post: 02-16-2016, 02:32 PM
  4. In my health app under sources I do not see any apps, how can I link them?
    By iMore Question in forum General Apple News & Discussion
    Replies: 1
    Last Post: 02-16-2016, 02:00 PM
  5. Losing ringtones on iPhone 6, how can I get them back?
    By RevJar in forum Wallpapers & Ringtones
    Replies: 1
    Last Post: 02-16-2016, 01:55 PM
LINK TO POST COPIED TO CLIPBOARD