1. COBRAINT's Avatar
    Documents & data storage on Whatsapp

    I have an iPhone 5 with a capacity of 16GB. Unfortunately the whatsApp documents and data storage is taking a whopping 10.2GB of storage. The photos/videos showing on my phone is less than 100mb. So where is the other data/documents are is a mystery. So I would like the readers to tell me where I could locate the documents and data are stored so I could delete them and reduce the storage.

    I sent this message to whatsApp when the storage was 9.9GB:
    CAN YOU PLEASE LET ME KNOW HOW DO I REDUCE MY DOCUMENTS & DATA STORAGE ON WHATSAPP WHICH IS NOW 9.9GB?

    I received a standard reply few minutes later:

    Hi,

    Thanks for contacting WhatsApp. Our support team has received your request.

    It may take us a while to reply, so please check out our FAQ in the meantime:

    To add any updates to your request, simply reply to this email.

    If you have any other questions or concerns, please feel free to contact us. We would be happy to help!

    WhatsApp Support Team
    10-19-2015 06:55 AM
  2. Bigeric23's Avatar
    You could try to uninstall the app, restart your device, and then reinstall the app. Maybe that will clear some space.
    10-19-2015 07:38 AM

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