1. iMore Question's Avatar
    I decided I was going to cell my iphone 5 (16gb) so i tried to restore my Iphone. After I install the software update 8.4.1 It tells me error 3014 and I tried to force turn off my phone and now it is stuck at the apple logo. Every time I try and restore it the bar goes to about 10 percent and then disappears. Please I really need to fix this phone!
    09-02-2015 11:02 PM
  2. supervolcano's Avatar
    Are you using a Windows pc or a Mac?
    Error 3014 has to do with connectivity to Apple servers issues.

    1. Disable your antivirus/firewall.
    2. Put your device in DFU mode (watch how to do that on YouTube).
    3. Ensure you have the latest Itunes update.

    Try again and let us know.
    09-02-2015 11:32 PM
  3. Destrofoo's Avatar
    Hey it's the OP I just made an acount, Before I decided to screw up my phone I decided to check for updates via settings. It wasn't connecting for an update. I've had my itunes updated and still the same error. Please keep trying!
    09-03-2015 12:00 AM
  4. supervolcano's Avatar
    I'm assuming your iPhone is recognised in iTunes?
    Have you tried to put your iPhone in DFU mode as I suggested earlier?
    You haven't indicated in your last post what instructions you have followed.
    09-03-2015 08:28 AM
  5. Ledsteplin's Avatar
    Why is jailbreaking your phone necessary to sell it?
    09-03-2015 02:41 PM
  6. Tartarus's Avatar
    Why is jailbreaking your phone necessary to sell it?
    It was jailbroken, he simply wants to unjailbreak it.
    Ledsteplin likes this.
    09-03-2015 05:39 PM
  7. koltonh2002's Avatar
    I had the same 3014 error when I was doing my upgrades and downgrades for ios9b5 to 8.4

    are you doing the unjailbreak via .ipsw? if yes, it is probably an outdated iOS no longer supported. you must get iOS 8.4.1 ipsw or use DFU
    09-03-2015 07:22 PM
  8. Septembersrain's Avatar
    Are you using the newest iTunes? Also, you're putting it into DFU mode right?

    Sent from my iPhone 6 using Tapatalk!
    Tartarus likes this.
    09-03-2015 07:43 PM

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