1. aysha_2's Avatar
    I have forgotten my apple ID/ icloud password, and i'm not able to download anything or update anything at all. I've also consulted a mobile shop and the employee said that if you restart it without knowing your ID password, the phone will be of no use. Thanks.
    04-06-2015 02:46 PM
  2. kch50428 said: Best Answer

    Restarting only requires the lock code... most people set that up for 4 digits... if you forgot that, it can be fixed - but you need to know the AppleID/Password... and since you don't - you're pretty much out of luck.
  3. kch50428's Avatar
    Restarting only requires the lock code... most people set that up for 4 digits... if you forgot that, it can be fixed - but you need to know the AppleID/Password... and since you don't - you're pretty much out of luck.
    04-06-2015 02:58 PM
  4. Just_Me_D's Avatar
    Hopefully, the information found via the following link will be helpful to you.

    https://support.apple.com/en-us/HT201487
    04-06-2015 03:09 PM

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