1. Guillermo Badillo's Avatar
    Lately I been trying to send pictures but the person who I send them to does not get them. It's not his phone cause he can recieve pictures. What can I do to fix this problem. I can't send videos either.
    02-18-2015 03:26 PM
  2. Ledsteplin's Avatar
    When you try to send a pic on iMessage, what happens? What do you see? Does it offer to send as SMS? Do this: 1. Toggle off iMessage in settings. 2. Sign out of iMessage. Go to settings > messages >send and receive>Tap on Apple ID. at top. Sign out:
    Why Can't I send pictures from my iPhone 5 but I can recieve them. I can't send videos either-imageuploadedbytapatalk1424291835.657707.jpg

    3. Reset Network Settings
    Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
    4. Sign back in to iMessage
    5. Toggle on iMessage
    Toggle on "send as SMS" and MMS down lower.
    Good luck



    Sent from my ancient iPhone 5 (no longer trustworthy)
    02-18-2015 03:39 PM
  3. Guillermo Badillo's Avatar
    02-18-2015 03:49 PM
  4. Guillermo Badillo's Avatar
    It sends the pictures and the video but the person never gets it.
    02-18-2015 03:49 PM
  5. Guillermo Badillo's Avatar
    I tried that It did not work
    02-18-2015 04:25 PM
  6. Ledsteplin's Avatar
    I tried that It did not work
    You may want to call your carrier. Maybe they can help. If not, they may can put you through to an Apple Support tech. at no cost. If you can, take it to an Apple Store and let them check it out.


    Sent from my ancient iPhone 5 (no longer trustworthy)
    02-19-2015 12:17 AM
  7. Ledsteplin's Avatar
    I tried that It did not work
    Make sure you have good wifi connections. Don't send photos from inside metal buildings.


    Sent from my ancient iPhone 5 (no longer trustworthy)
    02-19-2015 12:22 AM
  8. gordol's Avatar
    It sends the pictures and the video but the person never gets it.
    02-19-2015 08:08 AM
  9. gordol's Avatar
    It sends the pictures and the video but the person never gets it.
    Are you sure the recipient has a device that can receive them?
    02-19-2015 08:09 AM

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