1. ndaniel1's Avatar
    Hi all, I had my iphone 5 replaced in sept 2013 and in a week a so I'm due an upgrade,

    When I took the contract out I was with EE in the uk had my phone replaced by Apple in an Apple Store due to a faulty lock button, what I would like to know, is the replacement phone locked to a carrier or is it unlocked?

    Thanks

    Nick
    10-18-2014 03:23 PM
  2. itsgusmetropolo's Avatar
    It's the same model as you had before.
    10-18-2014 03:29 PM
  3. ndaniel1's Avatar
    The phone is a different phone they couldn't fix the original one. But as it was a new one from Apple is it unlocked?
    10-18-2014 03:50 PM
  4. SwitchBeach's Avatar
    Was the one it replaced locked or unlocked?
    10-18-2014 10:25 PM
  5. HankAZ's Avatar
    If the phone that was replaced was factory unlocked, it will be replaced with an unlocked phone. If it was unlocked after the fact via your wireless provider or a third party unlocking service, you will get a locked phone as a replacement.
    ndaniel1 likes this.
    10-18-2014 10:44 PM

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