1. JamesHIII's Avatar
    My iPhone 5 refuses to connect to any Wi-Fi network while I'm away from home. I'm able to connect to and use my home Wi-Fi network without any problems. However, when I'm at Starbucks, traveling, work, etc., I'm unable to connect to any Wi-Fi network. I've taken the following troubleshooting steps without success:

    1) Initially, I reset network settings thinking this would be a quick fix. No success.

    2) I then deleted all backups on iCloud (to rule out a corrupt backup being the cause, performed a new backup to iCloud, and then performed a deep restore to iOS 7.1.1 via iTunes recovery mode.

    I'm still unable to connect to any Wi-Fi network besides my home network. Any advice on how to remedy this would be greatly appreciated. Thanks in advance.
    06-23-2014 07:53 AM
  2. AgentHeracles's Avatar
    Another step is to also reset the phone by either a "hard" reset with holding both the power button and home button until the white apple logo appears(similar to pulling out the battery while on) or a "soft" reset with turning it off normally and then turning it back on. You can try resetting network settings and then resetting the power on the phone and see if that works.
    06-23-2014 08:24 AM
  3. Just_Me_D's Avatar
    Wow!....This is a good one, and one I've never had to deal with. Still, if it can connect to your home Wi-Fi then it should be able to connect to any other Wi-Fi network. When you're at Starbucks or McDonald's and detect their Wi-Fi network, do you wait for the "login" prompt that usually accompany a public hotspot?
    06-23-2014 08:42 AM
  4. AgentHeracles's Avatar
    Wow!....This is a good one, and one I've never had to deal with. Still, if it can connect to your home Wi-Fi then it should be able to connect to any other Wi-Fi network. When you're at Starbucks or McDonald's and detect their Wi-Fi network, do you wait for the "login" prompt that usually accompany a public hotspot?
    Thanks JustMe'D, I knew I forgot something to ask and that was it.
    06-23-2014 09:24 AM

Similar Threads

  1. How do I get my iPhone out of blind mode?
    By iMore Question in forum Ask a Question
    Replies: 3
    Last Post: 09-15-2017, 11:02 AM
  2. Clicking Screen When Pressed
    By imezru in forum iPhone 5s
    Replies: 9
    Last Post: 07-23-2014, 04:49 PM
  3. Back to iPhone
    By rudyalexc in forum Introductions
    Replies: 25
    Last Post: 07-02-2014, 05:12 PM
  4. Replies: 3
    Last Post: 06-23-2014, 11:40 PM
LINK TO POST COPIED TO CLIPBOARD