1. THE FIN 103's Avatar
    Hi guys! I've had my iPhone 5 for 1 year,with no probs! I downloaded iOS 7.1.1 last week and the camera has stopped working. The screen is blurred and frozen when camera is on. Any ideas on what todo ? I've been to Genius they haven't a clue!
    05-06-2014 01:49 PM
  2. Just_Me_D's Avatar
    If you haven't already, reboot your device. If that doesn't work, backup your device and then connect it to iTunes and restore it and then set it up as new.
    kataran likes this.
    05-06-2014 01:53 PM
  3. kataran's Avatar
    Welcome to iMore Fin
    05-06-2014 01:55 PM
  4. kataran's Avatar
    As mentioned above me a restore should do the trick it sounds like a bad update
    05-06-2014 01:57 PM
  5. THE FIN 103's Avatar
    Hi ! When I took the phone into Apple they restored it to factory settings. Told me it was out of warranty and couldn't fix it. I backed it up with iCloud back home. And still no camera. Is there a bug or virus in my ios7?can you download any antivirus? Thanks for your replies!

    Sent from my iPhone using Tapatalk
    05-07-2014 02:48 AM
  6. kataran's Avatar
    No antivirus programs for iOS it's not needed and you don't have a virus that's for certain

    It's seems like a hardware issue the camera is the most sensitive component on your iPhone. Did you drop it at anytime?
    05-07-2014 11:14 AM
  7. Tartarus's Avatar
    Tick a few times on the camera, maybe it's a mechanical issue.. Please be gentle though, I don't want you to use a hammer or something alike. Just your plain nails
    kataran likes this.
    05-07-2014 11:27 AM
  8. iOS Gravity's Avatar
    Must be a coincidence that something happened to the camera after you updated to iOS 7.1.1. Have you tried wiping the camera lens.
    kataran likes this.
    05-07-2014 02:43 PM
  9. THE FIN 103's Avatar
    I've never dropped the phone,and the camera was working fine before iOS7.1.1 was downloaded. I've looked on other forums and it's a common fault. I might go back to Apple and make a fuss. Thanks for your replies.

    Sent from my iPhone using Tapatalk
    kataran likes this.
    05-07-2014 03:32 PM
  10. THE FIN 103's Avatar
    Camera problem solved!!
    Someone out there had the same problem with camera as me. They squeezed the top right corner of phone while turning phone on and off! Presto ! The cameras working!

    Carnt believe it ,after all this time! I'm training to be an apple engineer next week. Cheers everyone

    Sent from my iPhone using Tapatalk
    kataran likes this.
    05-08-2014 03:12 PM
  11. kataran's Avatar
    Good to hear. It was hardware after all
    05-08-2014 03:17 PM
  12. iOS Gravity's Avatar
    Good to hear enjoy.
    05-09-2014 12:06 AM
  13. THE FIN 103's Avatar
    Hi there. It's happend again. Only face camera! Front cam is all blurred any more suggestions. Thanks.

    Sent from my iPhone using Tapatalk
    05-17-2014 04:44 PM

Similar Threads

  1. Replies: 7
    Last Post: 05-08-2014, 10:34 AM
  2. Problem Updating Macbook Pro Firmware
    By Sashreek73 in forum MacBook Pro
    Replies: 2
    Last Post: 05-06-2014, 07:53 AM
  3. Replies: 9
    Last Post: 05-05-2014, 04:08 AM
  4. I 5 phone problem
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 05-01-2014, 07:54 PM
  5. Problem with NTFS-3g and my 3tb drive.
    By Stephen Spendley in forum Mac Apps & Games
    Replies: 3
    Last Post: 05-01-2014, 03:49 PM