HELP!!!! iphone 5 having no signal so cant make or recivied calls, but still connected to internet

[lambrosio]

I have as iphone 5 for a week now (7.0.4 updated) and in the last 3 days suddenly i have no signal bars (but 3g appears ) and i cant make calls or recivied... but my data is ok because i recivied and can send emails and surf the web....

to solve this i have to restart the phone 1 or 2 times in a row .....

someone has the same problem?
how can i fix this?

thanks

 

[Eileen89]

Have you tried going into settings, and resetting the network settings on your iPhone? Also try turning your iPhone off, take your SIM card out for a few seconds. Then place your SIM card back in and power your iPhone up again.

 

[lambrosio]

Have you tried going into settings, and resetting the network settings on your iPhone? Also try turning your iPhone off, take your SIM card out for a few seconds. Then place your SIM card back in and power your iPhone up again.

i power off the phone several times... how do i reset the network settings?

 

[Eileen89]

i power off the phone several times... how do i reset the network settings?

Settings, General, Reset, choose option to "Reset Network Settings".

 

[lambrosio]

Settings, General, Reset, choose option to "Reset Network Settings".

thanks.. i will try this

 

[lambrosio]

Settings, General, Reset, choose option to "Reset Network Settings".

well... the problem still on after doing reset network settings

 

[Eileen89]

well... the problem still on after doing reset network settings

It sounds like you have already done the simple fixes and none have them have worked for you, in which case you may have to follow the instructions in this link to restoring your iPhone: iTunes: Restoring iOS software

If this does not help, call Apple and make an appointment to have your iPhone looked at.

 

[lambrosio]

It sounds like you have already done the simple fixes and none have them have worked for you, in which case you may have to follow the instructions in this link to restoring your iPhone: iTunes: Restoring iOS software

If this does not help, call Apple and make an appointment to have your iPhone looked at.

thanks ..i will try this !!!

 

[lambrosio]

Well , i did a full restore and didn't solved the problem

 

[pl0323]

Try dialing ##873283# to update your data profile.

 

[awood740]

You need to go to Apple. Watch this video

iPhone 5s Defect: Sent a BRAND NEW ONE - YouTube

.

Hope it helps.