1. SaMaster14's Avatar
    I have Apple Care, and recently, I've seen a number of dead pixels popping up on my screen. They are small, and only really visible on lighter and white backgrounds, but I must say it does get annoying.

    With Apple care, similar to the top power button not working, is this a normal issue where a replacement is given?

    Also... will I get an iPhone5, or will it be an upgrade to a 5s (or would they try and give me a 5c) if there are no more iPhone5 models in production.

    Best,
    Sam
    10-09-2013 12:08 PM
  2. John Yester's Avatar
    It wont be a swap to a newer device. It will be the same iPhone 5.

    Should not need to use Apple care
    10-09-2013 12:14 PM
  3. jburke82's Avatar
    I have Apple Care, and recently, I've seen a number of dead pixels popping up on my screen. They are small, and only really visible on lighter and white backgrounds, but I must say it does get annoying.

    With Apple care, similar to the top power button not working, is this a normal issue where a replacement is given?

    Also... will I get an iPhone5, or will it be an upgrade to a 5s (or would they try and give me a 5c) if there are no more iPhone5 models in production.

    Best,
    Sam
    Set up a Genius Bar appointment and have them take a look. Chances are, they will replace the device. You will get a 5, not a 5c or 5s...there still should be plenty of 5's to go around.
    10-09-2013 12:15 PM
  4. Just_Me_D's Avatar
    Take the device to Apple after making a genius bar appointment. More than likely, they will replace your iPhone 5 with like-new iPhone 5.
    10-09-2013 12:15 PM
  5. SaMaster14's Avatar
    Thanks for the info everyone!
    10-09-2013 12:15 PM
  6. Just_Me_D's Avatar
    Thanks for the info everyone!
    On behalf of those who replied, you're very welcome...
    10-09-2013 01:18 PM
  7. jburke82's Avatar
    Thanks for the info everyone!
    No problem! The majority of the people in these forums are extremely helpful and don't mind helping out. Good luck!
    10-09-2013 02:22 PM

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