1. coltsbr's Avatar
    Hi All, I'm having an issue the last couple days. It has me stumped!
    My husband and I both have iPhone's. Mine is through Verizon and he just switched to AT&T and got a new iPhone. We both now have iPhone 5's.
    Text messages seem to be going to both our phones????

    From what I can tell it's only from friends that also have iPhone's if that means anything.

    First thing I checked was under messages and made sure that we only had one phone number listed and we do.
    I also checked Facetime and made sure we only had our own phone number listed on that also. That's set correct also.

    Now we use the same Apple ID but that should not make a difference.

    Anyone have any ideas on what else to check to look for.

    Thanks
    08-08-2013 04:17 PM
  2. sterstar2000's Avatar
    The apple Id is the issue. It connects the tones as one too. I am sure that If you download an app on one you will see that it also downloads on the other.. The best solution is to get different apple id's and that will surely resolve the issue.
    08-08-2013 04:21 PM
  3. kch50428's Avatar
    Is there an email address tied to your AppleID - like an iCloud address that is set up in iMessage on either or both phones as an additional address to send/receive from?
    08-08-2013 04:26 PM
  4. coltsbr's Avatar
    There is an email tied to the apple ID that is set up with iCloud. But I have iCloud off and I unchecked the email address on both devices. Only the one phone number is now checked on each iPhone.

    I also have iTunes match off so downloads do not go to both devices.
    08-08-2013 04:30 PM
  5. BreakingKayfabe's Avatar
    If you guys have one Apple ID together then there should be two different phone numbers
    to choose from when in the iMessage settings.
    08-08-2013 04:31 PM
  6. kch50428's Avatar
    The apple Id is the issue. It connects the tones as one too. I am sure that If you download an app on one you will see that it also downloads on the other.. The best solution is to get different apple id's and that will surely resolve the issue.
    Not necessarily... a common AppleID can easily be used across multiple devices... the Messages app can get email addresses tied to it in addition to phone numbers... one of the points of iMessage is getting the same messages on all your devices - if you want to... or if you don't - you need to make sure there are no common email addresses set up in the Messages app.
    08-08-2013 04:33 PM
  7. kch50428's Avatar
    There is an email tied to the apple ID that is set up with iCloud. But I have iCloud off and I unchecked the email address on both devices. Only the one phone number is now checked on each iPhone.

    I also have iTunes match off so downloads do not go to both devices.
    Try turning iMessage off on both phones, reboot them - then turn iMessage back on.
    08-08-2013 04:35 PM
  8. BreakingKayfabe's Avatar
    Try turning iMessage off on both phones, reboot them - then turn iMessage back on.
    Even better would be to log out of iMessage from each phone and then log back in.
    08-08-2013 04:38 PM
  9. coltsbr's Avatar
    I'll give that a shot and see how that goes.

    Thanks
    08-08-2013 04:47 PM
  10. Peligro911's Avatar
    Def both are sharing the same iCloud .. Create a second iCloud for one of the phones .. But share the original Apple ID under the iTunes Store .. This way you don't have to pay for apps and music twice but yet everything else is separate


    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !
    Just_Me_D and Ipheuria like this.
    08-08-2013 05:44 PM
  11. Just_Me_D's Avatar
    Def both are sharing the same iCloud .. Create a second iCloud for one of the phones .. But share the original Apple ID under the iTunes Store .. This way you don't have to pay for apps and music twice but yet everything else is separate


    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !
    This is exactly how I have it. 1 Apple ID for purchases, separate iCloud accounts/Apple IDs for everything else. Doing so provide a level of privacy but allows you to keep track of the purchases/downloads.
    08-08-2013 06:12 PM
  12. BreakingKayfabe's Avatar
    This is exactly how I have it. 1 Apple ID for purchases, separate iCloud accounts/Apple IDs for everything else. Doing so provide a level of privacy but allows you to keep track of the purchases/downloads.
    Must be a drag to be married and share things.
    dasupaman23 likes this.
    08-08-2013 06:16 PM
  13. Peligro911's Avatar
    This is exactly how I have it. 1 Apple ID for purchases, separate iCloud accounts/Apple IDs for everything else. Doing so provide a level of privacy but allows you to keep track of the purchases/downloads.
    Yup I think this had been discussed before ..Another good reason is iCloud backup 5gb don't Go far on 10 devices lol ..


    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !
    08-08-2013 06:16 PM
  14. Just_Me_D's Avatar
    Must be a drag to be married and share things.
    It was primarily set up that way in regard to my kids. My daughter will be 18 in a few months, and decided she didn't like having to go through me to make certain purchases. I took care of that by connecting her finances to her Apple ID and then told her she can buy whatever she like now that she'll be paying for it. Needless to say, she doesn't buy many games and apps....lol
    08-08-2013 06:22 PM
  15. Just_Me_D's Avatar
    Yup I think this had been discussed before ..Another good reason is iCloud backup 5gb don't Go far on 10 devices lol ..


    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !
    It's not an issue at all in our regard...
    08-08-2013 06:23 PM
  16. coltsbr's Avatar
    Ok I think I found the issue. I made sure both phones had only its own number and email attached to iMessage and iCloud. Then I thought I better check the ipad. Lo and behold it had all phone numbers and email address checked for iMessage and iCloud. Unchecked all of the. On the iPad and turned off iMessage and so far problem solved. Thanks for the help.
    Deanig_12 likes this.
    08-08-2013 06:37 PM
  17. kch50428's Avatar
    Good to hear it all worked out.
    08-08-2013 06:47 PM

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