1. Rodrigo Nunes's Avatar
    Since Yesterday, my mail on iPhone 5 isn't syncing, and I don't know why..... It just stays :" Checking emails /connecting " and doesn't do nothing...

    I've tried both on Wi-Fi and 3G (both are working) but on Mail it isnt doing anything, just stays there, trying to connect...

    What can I Do?
    08-06-2013 11:35 AM
  2. kch50428's Avatar
    Try putting the phone in Airplane mode for a few minutes... try mail again... if that fails, try Settings>> General>> Reset>> Reset Network Settings -- you'll have to sign on to previously used Wifi hotspots again... then try mail again.
    08-06-2013 11:44 AM
  3. Rodrigo Nunes's Avatar
    Thank you very much sir!
    I'll try that
    08-06-2013 11:52 AM
  4. Alli's Avatar
    I've had that a time or two. Normally, removing the mail app from the fast app switcher and restarting does the trick.
    08-06-2013 12:42 PM
  5. Rodrigo Nunes's Avatar
    Reset network Setting worked!

    Thank you very much

    Try putting the phone in Airplane mode for a few minutes... try mail again... if that fails, try Settings>> General>> Reset>> Reset Network Settings -- you'll have to sign on to previously used Wifi hotspots again... then try mail again.
    08-06-2013 01:16 PM
  6. kch50428's Avatar
    Glad things worked out...
    08-06-2013 01:17 PM

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