1. SprSynJn's Avatar
    Does anyone else's iPhone randomly restart by itself. Not full restarts mind you, but really quick boots to the Apple logo and then to the lock screen? All done within a few seconds? My phone has been doing this for a while, and restores have done nothing to fix it. Any pointers?
    07-28-2013 08:40 AM
  2. Laelipoo's Avatar
    If you go to Settings->General->About-> Diagnostics (at the bottom) Diagnostic Data, do you see any crash reports for springboard, or anything else at the time of the reboot? Do you see anything called "kernel panic"?
    07-28-2013 08:46 AM
  3. aera's Avatar
    Happened a few times to me around December. Took it to the apple store and they swapped it out. Hasn't happened since.
    07-28-2013 10:21 AM
  4. LazyStarGazer's Avatar
    Are you restoring from a back up, or restoring as new?
    Is your device jailbroke?
    Are you using iOS 7? (Beta software, not intended for general public use)
    07-28-2013 10:32 AM
  5. SprSynJn's Avatar
    If you go to Settings->General->About-> Diagnostics (at the bottom) Diagnostic Data, do you see any crash reports for springboard, or anything else at the time of the reboot? Do you see anything called "kernel panic"?
    Springboard is shown in that list. Kernel panic is not.

    Are you restoring from a back up, or restoring as new?
    Is your device jailbroke?
    Are you using iOS 7? (Beta software, not intended for general public use)
    No to all of those except the first one. I restored from a backup. Figured I would give it the complete restore as new once iOS 7 hits.
    07-29-2013 12:05 AM
  6. LazyStarGazer's Avatar
    Springboard is shown in that list. Kernel panic is not.



    No to all of those except the first one. I restored from a backup. Figured I would give it the complete restore as new once iOS 7 hits.
    If you restore as new and the problem persists, I would make an appt. at the apple Genius Bar, if there's one near you.
    Hopefully it's still under warranty.
    Alli likes this.
    07-29-2013 09:26 AM
  7. mikeo007's Avatar
    May seem like a silly question, but is your device stock or jailbroken? Many jailbreak tweaks can cause these springboard crashes that you're describing.
    07-29-2013 05:34 PM
  8. Owen G's Avatar
    I am getting kernel panic. Diagnostic log shows 6 in past 6 days, 4 in past 2 days. What do I do?
    11-20-2013 11:07 AM

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