1. ep1's Avatar
    hey guy's just got this 5 on Sunday and already had to get it replace.
    it was getting hot, ringtone sound was low could barely hear it, noise cancelling mic didn't seen to be working either
    (but I suspect it was just the wife telling to turn done the radio )
    the question should i reinstall a back up and if so how can i choose which one I want to install. or just install as a new phone re load apps. one at a time.
    do this phone get hot has anyone had that to happen, low volume.
    07-18-2013 07:23 PM
  2. BreakingKayfabe's Avatar
    If you made a backup on iCloud or on iTunes, just go ahead an re-install it.
    If you have either, iCloud or iTunes will show you when that latest backup
    was.

    My phone will heat up on occasion. If it get really hot it's because it's in an
    already hot environment. Low volume haven't really experienced. Of course
    you want to make sure your ringer and alert volumes are set to where you
    want them at.
    07-18-2013 07:31 PM
  3. mumfoau's Avatar
    I need to get a replacement tomorrow after about 7 months. Having the issue where my sleep/wake button is starting to fail. It's only working (though you hear it click) on one side.


    Sent from my iPhone using Tapatalk 2
    07-18-2013 07:38 PM
  4. SeanHRCC's Avatar
    I need to get a replacement tomorrow after about 7 months. Having the issue where my sleep/wake button is starting to fail. It's only working (though you hear it click) on one side.


    Sent from my iPhone using Tapatalk 2
    Pretty common issue...I also had to do the same.

    As far as the OP's heat issue...unless you're really pushing the processor, you should not have a heat "issue".
    07-18-2013 07:56 PM
  5. i507's Avatar
    My phone tends to get hot but only when in use and while I have it charging at the same time. When does your phone get hot? Is it while in use?
    07-18-2013 08:02 PM
  6. ep1's Avatar
    its not showing the latest backup at from yesterday
    07-18-2013 08:30 PM
  7. BreakingKayfabe's Avatar
    its not showing the latest backup at from yesterday
    If it's showing any backup at all, just install it if you had it setup to backup. The phone
    will restore to whatever state the phone was in when that backup was made.
    07-18-2013 08:40 PM
  8. Just_Me_D's Avatar
    its not showing the latest backup at from yesterday
    You lost me there for a second...lol....In the future, use the "Reply With Quote" option so we can know who or what you're specifically replying to.... In regard to see your last iTunes backup, see the attached screenshot.
    Attached Thumbnails Should I Set Up My iPhone 5 Replacement As New or Restore From Backup?-screen-shot-2013-07-18-8.43.24-pm.png  
    07-18-2013 08:46 PM
  9. ep1's Avatar
    You lost me there for a second...lol....In the future, use the "Reply With Quote" option so we can know who or what you're specifically replying to.... In regard to see your last iTunes backup, see the attached screenshot.
    I found one with a date of 7-4 I think I'm going to use that one. i'ts just I made a few new contacts as early as yesterday and it didn't give me an option to install that one bum
    07-18-2013 09:15 PM
  10. Just_Me_D's Avatar
    I found one with a date of 7-4 I think I'm going to use that one. i'ts just I made a few new contacts as early as yesterday and it didn't give me an option to install that one bum
    I understand. Do you sync with iCloud? If so, log on to the iCloud website, select the Contacts app and verify that the new contacts are present. Also, verify your calendar and reminder information. If all is well, delete iCloud from your i-device and then reconfigure it for iCloud. The data you verified should sync back to your device.
    07-18-2013 09:20 PM
  11. ep1's Avatar
    I understand. Do you sync with iCloud? If so, log on to the iCloud website, select the Contacts app and verify that the new contacts are present. Also, verify your calendar and reminder information. If all is well, delete iCloud from your i-device and then reconfigure it for iCloud. The data you verified should sync back to your device.
    icloud showed a back up yesterday at 941 I'm going to try and get that one. I need to use one source for contacts calender and others things and stop using gmail I just look at some thing are duplicate can that be straightening out
    07-18-2013 09:40 PM
  12. Just_Me_D's Avatar
    icloud showed a back up yesterday at 941 I'm going to try and get that one. I need to use one source for contacts calender and others things and stop using gmail I just look at some thing are duplicate can that be straightening out
    If your contacts are synced to iCloud, simply turn off Contacts for Gmail in the Settings menu or when you select the Contacts app on your device, select "Groups" in the upper left corner and then uncheck the ones for Google/Gmail.
    07-18-2013 09:51 PM
  13. ep1's Avatar
    If your contacts are synced to iCloud, simply turn off Contacts for Gmail in the Settings menu or when you select the Contacts app on your device, select "Groups" in the upper left corner and then uncheck the ones for Google/Gmail.
    okay gmail is unchecked with all this deleting and adding I feel like doing a factory reset and starting all over icloud showed it was syncing with outlook?
    07-18-2013 09:58 PM
  14. Just_Me_D's Avatar
    okay gmail is unchecked with all this deleting and adding I feel like doing a factory reset and starting all over icloud showed it was syncing with outlook?
    I hear you, but hey, if you're getting it all squared away, that's the main thing.
    07-18-2013 10:48 PM

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