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  1. kent1915's Avatar
    I got iphone 5 in November and have had lots of love for this phone. Has been flawless until last 3-4 days. When taking it off charger it shows battery not charged and no messages. I reset (home and power button) and all is well with the world for a while then starts freezing. Reset it again and its fine until next morning.

    This morning was first time in last few days where I have not had to do a reset or had phone reset self.

    Any clues whats up?
    07-08-2013 12:58 PM
  2. Jaguarr40's Avatar
    This sounds like a hardware related issue which I recommend you to take to an Apple Genius bar and have it looked over for a possible warranty replacement
    Last edited by Jaguarr40; 07-15-2013 at 06:48 PM.
    07-08-2013 01:24 PM
  3. anon(4698833)'s Avatar
    Swap it while you still have a warranty.
    07-08-2013 02:32 PM
  4. pr1nce's Avatar
    I would have it checked out at the Apple Genius Bar before its out of warranty.
    07-08-2013 05:02 PM
  5. Alli's Avatar
    Don't forget to reset as new (after backing up) to see if the problem persists without anything installed, cause that's the first thing they'll have you try at the Genius bar.
    07-08-2013 07:46 PM
  6. kent1915's Avatar
    Thanks all. I did a back up before I went into apple store. after three quick questions they swapped it out. The genius I talked to said they had a rash of problems with IP5 that had the same serial number batch (which I cant remember what mine was). So, hour later, walked out with new ip5. Awesome customer service.
    Alli and Jaguarr40 like this.
    07-13-2013 08:23 PM

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