iPhone 5 lock button not working correctly

[rpoli86]

Can only press the left side of the button. The middle and right side do nothing. It's very frustrating having to press one part of the lock button. If I bring it to Apple for a replacement does anyone know what version of iOS would come on the phone?

I have a Jailbreak and do not want 6.1.3. Thanks!

 

[wolfedude88]

Lol I feel you on that. Mine is messed up too, but I have been really busy with moving and haven't been able to go to the apple store.

Not sure what version you will get yet.

 

[rpoli86]

Apple store replaced it in 10 min. Speaker ended up not working either.

 

[John Yester]

Good deal. They will always make things right!

When ever in doubt always check with them first.

 

[Hook Man]

Apple store replaced it in 10 min. Speaker ended up not working either.

Did they give you a brand new phone or just replace the bad parts? Mine is doing the exact same thing.

 

[rpoli86]

They did not replace parts I got a new phone

 

[rpoli86]

The guy said the lock button not working is a common occurrence. Two of my friends are having this problem as well. The speaker was not as common but they replace phones for both issues.

 

[plt3121MarineAlways]

Is that regardless of where you bought it?

 

[rpoli86]

Yea i live in jersey and went to the apple store in Staten Island, NY

 

[Jenny Lee1]

Do you have AppleCare?

 

[anon(4698833)]

Had mine replaced 2 weeks ago for the exact same issue.

 

[rileyfletcher]

Why this always happen to me. I recently bought iPhone 5 like you said some of the buttons are not working correctly. Thank God! As soon as take to Apple store they replace with phone immediately. No problem with the new phone.

 

[ups925]

Same thing happened to my i5 I got launch day. Only the far left side of the phone would work. I was on 6.1.2 and jailbroken, so I just used an activator tweak to lock my screen. A friend swapped his phone at apple and got a 6.1.2 replacement, so I took my chances and took mine in. I got a 6.1.2 refurb. I have applecare + but since it was a standard warranty issue, it was a no charge replacement and applecare wasnt even needed. I asked, and my apple care + would carry onto the new device. If you have this issue and still want 6.1.2, I suggest going as quickly as possible for the best chance of getting a 6.1.2 refurb.

Note: you do not get a "new" phone. My friend kept saying new in box, but it was a refurb phone that came in a blank white box. No extra cables or another headset, just a refurb "new" one. I was happy with the refurb, since the apple lady said they replace the screen and battery for all refurbs. I have noticed a great improvement in battery life. My work is littered with deadspots, and is constantly searching for signal which drains the battery.

 

[spark032207#WN]

Had the same problem. Genius Bar said it's a pretty common problem. I got mine swapped without question.

 

[brooklyndon2911]

Had the same problem made an appointment and had a new phone in 15 minutes. Apple guy said its a common problem.

 

[Jonny16]

when they gave you a knew one did you lose all of your messages and photos ect.

 

[Chris Kerrigan]

when they gave you a knew one did you lose all of your messages and photos ect.

You shouldn't as long as you're backing up with iCloud/iTunes