Screen Response Issues on my iPhone 5

LSglock89

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Apr 3, 2011
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Intermittently the screen will not responded to my touch.

For example I go to tap an icon and it acts like it is frozen or I tap into the message box to pop up the keyboard and it will not respond.

It is a very intermittent thing, but does happen a couple times per month.

I do have a Best Skins Ever screen protector on, but if I recall correctly, I had to issue ever when it was not on.

Anyone else have this issue?

I do not know if it's worth getting a Genius Bar appointment as I have no real evidence or way to back up what I claim.

Thanks,

David.
 

Jeremy

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Mar 27, 2005
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Re: Screen Response Issue?

By any chance did you jailbreak your device? Have you tried resetting it by holding the home button down along with the power button? There is a possibility it is the screen protector but it's a very slim chance. Worst case you can try a restore to new phone if all else fails.
 

LSglock89

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Apr 3, 2011
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Screen Response Issue?

By any chance did you jailbreak your device? Have you tried resetting it by holding the home button down along with the power button? There is a possibility it is the screen protector but it's a very slim chance. Worst case you can try a restore to new phone if all else fails.

No to the jailbreak and yes I have tried resetting it.

Thanks
 

dnalevelc

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Nov 15, 2010
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Re: Screen Response Issue?

I had that issue last week. I took my phone in for a replacement and I've not had any issues since. The phone was jailbroken and I reset it twice and each time I still had the issue.
 

Just_Me_D

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Jan 8, 2012
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Re: Screen Response Issue?

No to the jailbreak and yes I have tried resetting it.

Thanks

How long have you had your device? Is it under warranty? How often do you completely close out the list of recently used apps?
 

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