1. MrDJL's Avatar
    Hello Everyone,
    The title pretty much describes it all. My iPhone 5 has randomly started freezing. When I say freezing, I use it meaning that when I'm typing, the keys will randomly all freeze for about 2 seconds at a time... It got to the point where it would freeze more and more often doing simple commands. I tried turning it I on then turning it off, and that didn't help. Today I did a back-up then reset the phone. I noticed that even when the phone was reset, it was still freezing when I slid the unlock bar. I restored from backup, and now it's only worse. The phone is randomly shutting off and rebooting. Today I upgraded to iOS 6.0.2 before I restored. My question - is there anything else I should try before bringing it to Apple? Our nearest Apple store is a decent amount of time away, so any ideas to try at home would be great. Thanks!

    As a side note, a couple of my friends that have iPhone 4S's have been experiencing more freezing than normal lately. I don't know if it's a coincidence or if it's evident on more devices too. Thanks in advance!
    02-19-2013 09:34 PM
  2. bamf-hacker's Avatar
    Try a DFU restore of the phone to completely reset it. Don't restore from backup and see if the phone acts the same. If it does I would say a visit to the Genius Bar is in order.
    Jeremy likes this.
    02-19-2013 09:57 PM
  3. SeanHRCC's Avatar
    Given your lengths to try and remedy this so far, you're better off taking it to Apple and getting a replacement under warranty...honestly, even if you did get it to start working fine by some method of restarting and restoring, would you want to risk it starting this crap again OUT of warranty? I wouldn't.
    02-19-2013 10:39 PM
  4. ForgWorm's Avatar
    Try going to the Genius Bar?

    It might be your phone.. I haven't been facing any freezing issues on my iPhone 5.
    02-23-2013 04:25 AM
  5. Jeremy's Avatar
    Given your lengths to try and remedy this so far, you're better off taking it to Apple and getting a replacement under warranty...honestly, even if you did get it to start working fine by some method of restarting and restoring, would you want to risk it starting this crap again OUT of warranty? I wouldn't.
    Eh, it would be worth a shot to save the trip to the store honestly. Only takes a few minutes to wipe the thing out and you'd want to do that before you go to the Apple store anyhow if they are going to swap it.
    02-23-2013 10:30 AM

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