1. manni singh's Avatar
    would apple exchange my black iphone 5 since it has tiny scratches on it.
    11-01-2012 12:35 AM
  2. Fausty82's Avatar
    would apple exchange my black iphone 5 since it has tiny scratches on it.
    If it came out of the box that way. Otherwise, it’s cosmetic and would either be considered "abuse" or "normal wear". Unless you find a really sympathetic Genius. The worst thing that could happen is that they say no.

    Do you have AppleCare+? They’d replace it then for the $49 deductible fee...
    11-01-2012 12:41 AM
  3. iVazz's Avatar
    This ^.


    Sent from the dark recesses of my mind using Tapatalk.
    11-01-2012 01:00 AM
  4. evorc's Avatar
    Talk to a manager if the genius won't replace. Worked for me. No way I will settle for a scuffed phone out of the box.
    11-01-2012 02:14 AM

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