1. mernavfd's Avatar
    I got my 5 a few weeks ago and I backed up my 4 then restored to my 5. Now in iTunes my device will only show when I use the cable to connect it. I also try to do the iTunes Wi-Fi Sync and it will not connect. I'm not very savvy on iTunes and the backup.
    10-29-2012 10:44 AM
  2. Kaitokomauri's Avatar
    What iOS version does your iPhone 4 run on (i.e. iOS 4, iOS 5, iOS 6)? Does your iPhone 4 show up in iTunes via WiFi? Did your iPhone 5 show up in iTunes via WiFi before you restored from the backup?
    10-29-2012 11:07 AM
  3. mernavfd's Avatar
    It had ios 6 on it and yes the 4 showed up before. I have never gotten my 5 to show up on wifi.
    10-29-2012 11:14 AM
  4. Jemjee's Avatar
    When you plug your phone in and use iTunes, on the Summary tab there is a box you need to check to enable wifi sync. It's toward the bottom of the screen.
    10-29-2012 12:05 PM
  5. mernavfd's Avatar
    I just checked and the enable wifi is checked. As soon as i unplug the phone the devices tab goes away and i can not find the phone in iTunes.
    10-29-2012 12:22 PM
  6. Kaitokomauri's Avatar
    I'd refrain from using the WiFi sync. It is not a very successful feature as many people have trouble with it. Have a look at this thread:


    I'd also look at the WiFi sync troubleshooting page that Apple features here:

    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

    Apple has been cooking a new version of iTunes with a refined look. Hopefully, it would also include a refunded version of the WiFi sync feature.
    11-08-2012 12:47 PM

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