04-21-2015 02:22 PM
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  1. bamf-hacker's Avatar
    bamf-hacker
    So it has happened twice to me now on the iPhone5.

    In a completely dark room, snap a few pictures and the flash goes off as expected. When you go to the camera roll to see the pictures they are completely black, well not completely, if you look carefully you can see the images, but barely. If you reboot the phone then try again everything works normally.

    It is not just the stock camera either. When the issue happens I also try a picture with Camera+ and the result is the same. Again after a reboot it work fine.

    This happening to anyone else??
    10-03-2012 03:11 PM
  2. ibanana's Avatar
    ibanana
    Mine is doing the same thing. Apparently its a software issue according to what I have found. Rebooting the phone is a temp fix.
    bamf-hacker likes this.
    10-03-2012 03:13 PM
  3. bamf-hacker's Avatar
    bamf-hacker
    Do you know if it is only on the iPhone5? I need to get them added to our ordering portal, but I am going to hold off if it is a confirmed issue.
    10-03-2012 03:14 PM
  4. nikkisharif's Avatar
    nikkisharif
    Ambassador
    That's weird. My phone seems to be fine. I was taking pics in the dark last night & I had no issues.
    10-03-2012 03:18 PM
  5. ibanana's Avatar
    ibanana
    My phone is the iPhone 5 for AT&T. I did some googling and found that many people are having a similar issue. Thats all I have found though. I havent had time to reach out to Apple about it.
    10-03-2012 04:04 PM
  6. nikkisharif's Avatar
    nikkisharif
    Ambassador
    Originally Posted by ibanana1
    My phone is the iPhone 5 for AT&T. I did some googling and found that many people are having a similar issue. Thats all I have found though. I havent had time to reach out to Apple about it.
    It looks like bamf-hacker is with AT&T also. I'm with Verizon...I wonder if that makes a difference.
    10-03-2012 11:20 PM
  7. bamf-hacker's Avatar
    bamf-hacker
    I did some more research and it is not carrier related. Looks like the flash and the shutter are off in the OS. A reboot is a quick temp fix, but an OS update is needed to take care of the issue. It is more of an annoyance now. The iPhone5 reboots fast so for now I will deal with it.
    10-04-2012 09:53 AM
  8. ibanana's Avatar
    ibanana
    Originally Posted by bamf-hacker
    I did some more research and it is not carrier related. Looks like the flash and the shutter are off in the OS. A reboot is a quick temp fix, but an OS update is needed to take care of the issue. It is more of an annoyance now. The iPhone5 reboots fast so for now I will deal with it.
    Rebooting is a temp fix, but when you are taking pictures you don't really want to be like oh wait i have to reboot to use the flash.

    This was my frustration after several beers at the zac brown band concert last weekend.
    10-04-2012 09:57 AM
  9. Eileen89's Avatar
    Eileen89
    Originally Posted by bamf-hacker
    I did some more research and it is not carrier related. Looks like the flash and the shutter are off in the OS. A reboot is a quick temp fix, but an OS update is needed to take care of the issue. It is more of an annoyance now. The iPhone5 reboots fast so for now I will deal with it.
    This happened on mine one time. I reset the network settings and it has not happened again. I don't know if it will help you or not, however, it might be worth trying.


    Sent from my iPhone 5 using Tapatalk
    10-04-2012 10:33 AM
  10. nikkisharif's Avatar
    nikkisharif
    Ambassador
    Originally Posted by bamf-hacker
    I did some more research and it is not carrier related. Looks like the flash and the shutter are off in the OS. A reboot is a quick temp fix, but an OS update is needed to take care of the issue. It is more of an annoyance now. The iPhone5 reboots fast so for now I will deal with it.
    Oh ok. I guess it's just the luck of the draw. I haven't had any issues as of yet but I'll definitely post here if anything changes.
    Thanks for the info!!
    10-04-2012 02:49 PM
  11. agentmobile's Avatar
    agentmobile
    I've heard about this , but the one thing that I can't stand on the iPhone camera is how literally 9/10 pics I take with flash on and in complete darkness- come out extremely blurry. It was the same on my 4S. My Samsung galaxy S3 doesn't do that, it will take normal pics in the dark. Sucks


    Tapatalk
    10-04-2012 03:57 PM
  12. illusionest's Avatar
    illusionest
    For those of you having issues with dark photo using the camera on the listed devices, try this. I was having exactly the same problem even when there was background lighting and the flash was on. By chance! while playing around with the camera I have found touching the screen on either product improved the poor quality and enhances the contrast and brightness. However it does not make any differeance when using the Panormic mode. If it works for you please let me know.
    01-18-2013 04:53 PM
  13. eve6er69's Avatar
    eve6er69
    Trusted Member
    Corey the founder of thecellguru was having similar issues with his 5 when it first launch. He brought it back and got it replaced. Haven't heard any reports of him having a similar issue.

    Sent from my game boy color
    01-18-2013 10:34 PM
  14. epicness4G's Avatar
    epicness4G
    My GFs phone had the same issue. Took it to apple and they gave her another one. Update 6.0.1 had a "software fix" for the issue as described on the log but it didn't fix it. She got a new one and now the problem has been resolved


    Sent from my iPhone 5 using Tapatalk
    01-18-2013 11:44 PM
  15. D7o_my's Avatar
    D7o_my
    Originally Posted by epicness4G
    My GFs phone had the same issue. Took it to apple and they gave her another one. Update 6.0.1 had a "software fix" for the issue as described on the log but it didn't fix it. She got a new one and now the problem has been resolved


    Sent from my iPhone 5 using Tapatalk
    My note 2
    In the afternoon
    With lights on
    And flash
    The picture turned black !!
    04-21-2015 02:22 PM
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