1. Miles.C's Avatar
    Heading to the Verizon store as I type this...
    09-22-2012 02:17 PM
  2. jayfry's Avatar
    when I first bought the iphone 4, i have 5 dead pixels lol... but i took mine to apple... i also bought it from apple.
    09-22-2012 02:27 PM
  3. Lynx's Avatar
    Yup I have the same thing. I called and they told me to setup a genius bar appointment which I did. I'm going this evening to get it replaced.
    09-22-2012 03:31 PM
  4. lindsey202004's Avatar
    My iphone has a speck of dirt or lint or something under the screen. I don't think it would be a pixel out on mine because I can see it when the screen is black. It is very small and I can't hardly see it, but I do know it's there. I don't know if I should take it back to exchange it and risk getting a phone with bigger issues or not.
    09-22-2012 07:52 PM
  5. rstark18's Avatar
    While on the subject. Here is a convenient test page. Use safari in full screen mode.
    LCD Dead Pixel Test Backgrounds
    09-22-2012 09:11 PM
  6. EvilJack's Avatar
    Yup I have the same thing. I called and they told me to setup a genius bar appointment which I did. I'm going this evening to get it replaced.

    Do they have 5's in stock to replace your phone?
    09-22-2012 09:17 PM
  7. Bias X's Avatar
    Isn't Apple's policy like 5 dead pixels to replace?
    Same goes for At&t. I had to talk with a manager for hours to get him to exchange my HTC HD7s, even though the dead pixel was font and center.

    Oh well, good luck to you.
    09-22-2012 11:14 PM
  8. Tanbam's Avatar
    Apple will replace with a single bad pixel, at least in my experience.

    Apple replaced my 4S a couple of weeks ago for a lighter spot on the screen. Not bad pixels, but a small splotch where the backlight seemed to shine a wee bit brighter than the rest of the screen, right in the middle.
    09-22-2012 11:33 PM
  9. sherlock's Avatar
    A defect is a defect no matter the size.
    09-23-2012 12:32 AM
  10. Bias X's Avatar
    A defect is a defect no matter the size.
    Not in Apple's eyes.
    It appears iPhones up to a 3.5inch size are able to be replaced for a single dead pixel according to this leaked document.
    Unsure about the iPhone 5, I assume the same though.

    But a iMac could have up to 8 or more and not get fixed.
    09-23-2012 12:47 AM
  11. sherlock's Avatar
    But a iMac could have up to 8 or more and not get fixed.
    If you can see it they should fix it. imho
    09-23-2012 12:53 AM
  12. Miles.C's Avatar
    I ended up just walking into the Apple store (actually two; the first store was OUT of replacement devices) and they swapped it right out. Good to go.
    09-24-2012 01:38 AM
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