Apple Care with AT&T order

[petsnspace]

I ordered through AT&T this morning to be able to keep my unlimited plan (unavailable through Apple web site). I did not see an option to order apple care. Anyone know how to get apple care on the phone when ordered through a carrier?

 

[big9erfan]

I ordered through AT&T this morning to be able to keep my unlimited plan (unavailable through Apple web site). I did not see an option to order apple care. Anyone know how to get apple care on the phone when ordered through a carrier?

I'm pretty sure you have 30 days from the day of purchase to take your device ( and receipt ) into and apple store and purchase the additional coverage.

 

[Jeremy]

I ordered through AT&T this morning to be able to keep my unlimited plan (unavailable through Apple web site). I did not see an option to order apple care. Anyone know how to get apple care on the phone when ordered through a carrier?

Apple care needs to be purchased through Apple. And if you ordered via Apple you keep your unlimited data. Your order does not touch that. So to say it was unavailable through the Apple site is not correct.

 

[Jeremy]

I'm pretty sure you have 30 days from the day of purchase to take your device ( and receipt ) into and apple store and purchase the additional coverage.

You can buy Apple Care up to one year from purchase actually.

 

[vietalogy]

As I remember you had to buy AppleCare+ same time when placing order for the phone.


Via Tapatalk iPhone 4S

 

[petsnspace]

Apple care needs to be purchased through Apple. And if you ordered via Apple you keep your unlimited data. Your order does not touch that. So to say it was unavailable through the Apple site is not correct.

When I went on-line, it was not available so I called and the Apple sales representative (who said he kept unlimited data for others) couldn't get me an unlimited plan so he told me to call my carrier. He didn't know why my unlimited plan was unavailable.

 

[Jeremy]

When I went on-line, it was not available so I called and the Apple sales representative (who said he kept unlimited data for others) couldn't get me an unlimited plan so he told me to call my carrier. He didn't know why my unlimited plan was unavailable.

That's because Apple doesn't ask you about your data plan. Just a text plan. Trust me, I've ordered from Apple every year and every year it is the same. And my status even lists my plan as unlimited data. But again, there is no option to change that when you order via Apple.

 

[Fausty82]

That's because Apple doesn't ask you about your data plan. Just a text plan. Trust me, I've ordered from Apple every year and every year it is the same. And my status even lists my plan as unlimited data. But again, there is no option to change that when you order via Apple.

That's odd. My confirmation screen from Apple (I have a screen shot) shows data plan (no option to change it) does show it, but makes no mention of the texting plan. This was an upgrade to a sub account on a family plan with family shared unlimited texting... maybe that's why.

I did not see an option to purchase AppleCare or AppleCare+. Same as last year. But last year I also got a followup email offering AppleCare+ because it wasn't offered at the time of purchase.

 

[Jeremy]

That's odd. My confirmation screen from Apple (I have a screen shot) shows data plan (no option to change it) does show it, but makes no mention of the texting plan. This was an upgrade to a sub account on a family plan with family shared unlimited texting... maybe that's why.

I did not see an option to purchase AppleCare or AppleCare+. Same as last year. But last year I also got a followup email offering AppleCare+ because it wasn't offered at the time of purchase.

Yeah, mine said unlimited text and unlimited data. And nobody should worry about Apple Care as like I said, you have a year to purchase it.

 

[petsnspace]

That's because Apple doesn't ask you about your data plan. Just a text plan. Trust me, I've ordered from Apple every year and every year it is the same. And my status even lists my plan as unlimited data. But again, there is no option to change that when you order via Apple.

That is not true. Apple would not let me order without selecting a data plan (either on-line or on the phone) and unlimited was not an option.

 

[Jeremy]

That is not true. Apple would not let me order without selecting a data plan (either on-line or on the phone) and unlimited was not an option.

If this was a new contract I'm not sure what happened in your case. Upgrading it's not an issue and and I know a lot of people who started new contracts including data plans just fine on Apple's site.

 

[petsnspace]

If this was a new contract I'm not sure what happened in your case. Upgrading it's not an issue and and I know a lot of people who started new contracts including data plans just fine on Apple's site.

Truth-be-told, I think the problem was that I have an enterprise data plan. I was trying to upgrade as I am a current AT&T customer.

 

[Jeremy]

Truth-be-told, I think the problem was that I have an enterprise data plan. I was trying to upgrade as I am a current AT&T customer.

That may be it. I have a regular account.

 

[asapp]

newbie here

What is "Apple Care" for?
Should I get it?

 

[Jeremy]

What is "Apple Care" for?
Should I get it?

Apple care is like an extended warranty with some extra perks. If you plan on having your device longer than a year, I suggest buying it.

 

[salscott]

Apple care is now even a better deal, replacing the phone even if you have an accident ($49 fee I believe).

 

[scorpiodsu]

You have an entire year from date of purchase to buy Apple care. 90 days are complimentary. Not really a pressing issue so soon

 

[BreakingKayfabe]

You can buy Apple Care up to one year from purchase actually.

Yup. As long as you take it in to them so they can inspect it.

 

[Jeremy]

Yup. As long as you take it in to them so they can inspect it.

I've done it over the phone 6 months in.

 

[BreakingKayfabe]

I've done it over the phone 6 months in.

Quite lucky.