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  1. King Mustard's Avatar
    When I receive a phone call, the phone only displays the number and not the name, even though they're saved in the phone's Contacts.

    iPhone 4S running iOS 9.3.5.

    Any ideas?
    04-23-2018 06:33 AM
  2. pkcable's Avatar
    Make sure caller ID is turned on, go to Settings, then Phone (or maybe Settings App, THEN phone, depending on your iOS version), THEN Show My Caller ID, and make sure its toggled on. IF it is toggle it off then back on.
    04-23-2018 11:17 AM
  3. Tartarus's Avatar
    I have an iphone 5. Recently, when receiving a phone call from someone on my contacts list I see "unknown" instead of the person's name. I have turned the phone off to try to reboot but it has not fixed the problem. Anyone had this problem and know how to fix it?
    That person has disabled their Caller ID. As long as they don’t enable it, there is nothing you can do about it.
    Laura Knotek likes this.
    07-28-2018 08:43 AM
  4. Wotchered's Avatar
    The person/persons calling may well be calling through an office switchboard, which invariably will not display the extension number only the switchboard number, and not the name.
    07-30-2018 06:39 AM
  5. Lee_Bo's Avatar
    According to Tmobile, if I dial *67+area code+number, this blocks my caller ID, even if I'm in your contacts.

    Going to test that now.

    Just called a friend who has me in his contacts and my name appears on his phone. I then dialed *67 and called him again and it said "No Caller ID". That's on Tmo. So maybe your caller isn't blocking their ID when they call since you stated their number is showing up.
    Last edited by Lee_Bo; 07-30-2018 at 08:53 AM.
    07-30-2018 08:42 AM

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