05-13-2016 12:12 PM
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  1. iMore Question's Avatar
    iMore Question
    Already hard reset it, dies when plugged into usb the computer does not charge it and there is an update but I can't download it because it shuts down every about five minutes
    05-12-2016 09:57 PM
  2. anon(9602380)'s Avatar
    anon(9602380)
    Welcome to iMore!

    Have you tried a different cable? Have you tried charging it with a charger plugged into an outlet? Leave it plugged in for several hours and then check to see if the battery has fully charged. If these suggestions don't work then your battery may need to be replaced.
    05-12-2016 11:30 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    The 4s is an old phone now. You probably need a new battery.
    05-13-2016 12:12 PM
« My iPhone 4s doesn't have a sim tray on the side-how do I put a SIM card in it? | 4s from 9.3.1 to ios 7? »

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