1. fittrigirl's Avatar
    mine just started doing this. I select a pic from photos and it just doesn't show up in the text. And when I pull up the "quick" pick option where I can click on several pics to send they are very old and out of order. Most of my pics won't load for me to even look at once I click on them. It is very weird. If I go into pictures separate I can send them that way. Select a recipient after picking a photo to send. It is a royal PIA. It has never done this b4. I am missing the ease of use. It was so easy to send a picture. To send mult pics. This wk is is a chore. I have tried multiple things. Checked settings. This is something with the last update. I wish I had not done it :-(. It seems to not have effected all iPhones. Just some. Mine is the first iPhone 6 that came out.
    Oh, I also can't edit any photos at all. So if one is sideways. Well,it is just sideways. Says unavailable. Grrrrrr. Zero editing options available on reg phone
    07-12-2016 06:21 AM
  2. Ledsteplin's Avatar
    mine just started doing this. I select a pic from photos and it just doesn't show up in the text. And when I pull up the "quick" pick option where I can click on several pics to send they are very old and out of order. Most of my pics won't load for me to even look at once I click on them. It is very weird. If I go into pictures separate I can send them that way. Select a recipient after picking a photo to send. It is a royal PIA. It has never done this b4. I am missing the ease of use. It was so easy to send a picture. To send mult pics. This wk is is a chore. I have tried multiple things. Checked settings. This is something with the last update. I wish I had not done it :-(. It seems to not have effected all iPhones. Just some. Mine is the first iPhone 6 that came out.
    Oh, I also can't edit any photos at all. So if one is sideways. Well,it is just sideways. Says unavailable. Grrrrrr. Zero editing options available on reg phone
    Try a hard reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
    If that doesn't work, try Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.

    You can straighten sideways photos in Camera+.
    07-12-2016 07:02 AM
  3. Jeananne Martin's Avatar
    YAY! you just saved me!!!!
    08-11-2016 05:35 PM
  4. Lisa Hoffman2's Avatar
    Lisa ( best name ever btw!)
    Your my hero!! I have been trying for days to figure this out and your fix has worked. Thanks so much for taking the time to post this. You truly saved me!

    Lisa
    09-12-2016 01:25 PM
  5. phili steez's Avatar
    Thank you!! I been trying to fix this problem all night.


    I was dealing with this problem, and after an hour on the phone with Apple, I managed to somehow fix it myself. Hope it works for you!

    Settings > Photos & Camera > There should be 2 options "Optimize iPhone Storage" & "Download and Keep Originals", I had the Optimize iPhone Storage checked, and once I switched it to Download and Keep Originals, I was able to attach my pictures from my camera roll to my text messages again!
    09-13-2016 10:19 AM
  6. 123gina123's Avatar
    I tried changing the setting as you suggested...turned the phone on and off...still unable to share photos. I've deleted as many photos as I cared to...not that many remaining...help!!!
    09-24-2016 12:19 PM
  7. Gamauha's Avatar
    Thank you. The switch to Download and Keep Originals solved my problem!
    10-03-2016 11:55 AM
  8. Baseballwife's Avatar
    I was dealing with this problem, and after an hour on the phone with Apple, I managed to somehow fix it myself. Hope it works for you!

    Settings > Photos & Camera > There should be 2 options "Optimize iPhone Storage" & "Download and Keep Originals", I had the Optimize iPhone Storage checked, and once I switched it to Download and Keep Originals, I was able to attach my pictures from my camera roll to my text messages again!
    10-05-2016 10:34 AM
  9. Baseballwife's Avatar
    Thank you lisaxlawlar1109! This issue has been tormenting me for days and your suggestion WORKED!!! Now, if you could only tell me why my 6S keeps telling me I'm out of storage room, you would earn the 4 Star IPhone Genera Star from me!
    10-05-2016 10:36 AM
  10. javynlandscaping's Avatar
    I'm not sure why anyone hasn't figured out the real solution but none of your suggestions worked for me. I tired everything. But then... I tried googling it with my cell carrier and VOILA. You have to ask YOUR carrier why this is happening and you will get the answer. There is a list of information you have to insert into your MMS settings in the APN section in your iPhone before you can attach pictures to people without an iPhone. iMessages work fine.

    I had to input this:

    • APN: [redacted]
    • MMSC: redacted
    • MMS Proxy: redacted

    fixed. FYI. í*½í¸‰
    Last edited by Just_Me_D; 07-12-2017 at 11:00 AM.
    07-12-2017 08:44 AM
  11. Tartarus's Avatar
    I'm not sure why anyone hasn't figured out the real solution but none of your suggestions worked for me. I tired everything. But then... I tried googling it with my cell carrier and VOILA. You have to ask YOUR carrier why this is happening and you will get the answer. There is a list of information you have to insert into your MMS settings in the APN section in your iPhone before you can attach pictures to people without an iPhone. iMessages work fine.

    I had to input this:

    • APN: redacted
    • MMSC: redacted
    • MMS Proxy: redacted

    fixed. FYI. í*½í¸‰
    The fact that these settings weren’t already preset in your iPhone is a fault of your carrier. I’m glad you figured it out, though.
    07-12-2017 10:55 AM
  12. Just_Me_D's Avatar
    I'm not sure why anyone hasn't figured out the real solution but none of your suggestions worked for me. I tired everything. But then... I tried googling it with my cell carrier and VOILA. You have to ask YOUR carrier why this is happening and you will get the answer. There is a list of information you have to insert into your MMS settings in the APN section in your iPhone before you can attach pictures to people without an iPhone. iMessages work fine.

    I had to input this:

    • APN: [redacted]
    • MMSC: redacted
    • MMS Proxy: redacted

    fixed. FYI. í*½í¸‰
    That redacted information is unique to your situation and your specific carrier and does not apply to everyone.
    07-12-2017 11:01 AM
  13. Ledsteplin's Avatar
    I'm not sure why anyone hasn't figured out the real solution but none of your suggestions worked for me. I tired everything. But then... I tried googling it with my cell carrier and VOILA. You have to ask YOUR carrier why this is happening and you will get the answer. There is a list of information you have to insert into your MMS settings in the APN section in your iPhone before you can attach pictures to people without an iPhone. iMessages work fine.

    I had to input this:

    • APN: [redacted]
    • MMSC: redacted
    • MMS Proxy: redacted

    fixed. FYI. í*½í¸‰
    Maybe because it's an extremely rare occurrence. I don't recall anyone else here with that issue before. Glad you got it straightened out. Now we know.
    07-12-2017 11:57 AM
  14. javynlandscaping's Avatar
    Yes it does apply to everyone. Everyone who has no plan contract.I switched from a Samsung note 3, to an iPhone 7 Plus in the carrier has nothing to do with it. They don't know I switched phones as I have no contract. Many people do this. I paid for my phone cash.
    07-12-2017 12:21 PM
  15. Tartarus's Avatar
    Yes it does apply to everyone. Everyone who has no plan contract.I switched from a Samsung note 3, to an iPhone 7 Plus in the carrier has nothing to do with it. They don't know I switched phones as I have no contract. Many people do this. I paid for my phone cash.
    When you pop a SIM card of my carrier in whatever phone, I get a prompt if I want to set up mms and internet for that phone.
    That’s what I was trying to say.
    Again, I’m glad you got it figured out.
    But please know that we don’t know everything. We only are able to give advise about stuff we encountered and learned during the years. If we, by any chance, are not able to help you, then that’s only because we don’t have the answer for that certain situation.
    Thanks for your understanding.
    Just_Me_D likes this.
    07-12-2017 12:24 PM
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