1. JAMZMacWorld's Avatar
    I used iTunes (latest version 11.1.5) to perform update for the iPhone 4s: The update apparently went through but, iPhone immediately went into an 'Apple Logo' loop & showed up in iTunes intermittently every time it restarted & remained this way most of the day; iTunes also kept asking me to let my iPhone 'Trust' my Mac; Oh & 'Turn Off Find My Phone' (but iPhone would not go to home screen to do this???); these were my only error messages. So I shut the MacBook Pro & iPhone down, restarted the Mac & then pressed 'Home Button' & 'On Button' on iPhone & was able to 'Restore' to factory settings. I then tried to 'Restore Backup' from the list. Only (2) Backups seem to work (but they aren't the latest info) & some of the newer Backups leave me with all apps grayed out (except factory installed). I have over 1,180 apps (between my iPhone & iPad2). iCloud won't back up...says it's never been backed up (in iTunes). I've always performed my backup(s) to both just in case, but since factory reset, when I look on the iPhone most storage is used.

    I updated my iPad2 w/o problems but I didn't do it through iTunes (as I did the iPhone 4s). I did it straight from the device.

    Should I delete update(s) that just aren't working? Where are they located? Aren't they somewhere in Library? Or can I just delete them in iTunes?

    Any advice on how to get my iPhone up & running properly are greatly appreciated. Thank you!
    03-21-2014 12:43 PM
  2. iOS Gravity's Avatar
    Restore it using iTunes. Don't try restoring from a backup until you're sure that its working properly.
    03-21-2014 04:16 PM
  3. JAMZMacWorld's Avatar
    So 'Restore' as New iPhone? I tried that...had to go through 'Hello Screens' & setup...then tried to just sync (as well)? I'm just so frustrated.
    03-21-2014 06:26 PM
  4. iOS Gravity's Avatar
    Why not just set it up as a new iPhone? Your contacts and everything will be synced via iCloud.
    03-21-2014 06:52 PM
  5. JAMZMacWorld's Avatar
    OK...So choose don't back up setting, when running 'Restore'?
    03-21-2014 07:10 PM
  6. JAMZMacWorld's Avatar
    OK...Restoring & then syncing just renames my phone & only installs the basic apps...when I want my phone as it was??? What am I doing wrong???
    03-21-2014 08:04 PM
  7. JAMZMacWorld's Avatar
    Everything is as it should be in iTunes but won't transfer over?! Now it's looping through Apple logo again & won't go any further???
    Last edited by JAMZMacWorld; 03-21-2014 at 09:01 PM.
    03-21-2014 08:05 PM

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