03-27-2015 10:50 PM
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  1. Lady5563's Avatar
    Lady5563
    and now it seems to be locked and I can't get back in to the phone!
    The lady talks and tells me what the buttons are and what they do, but how do I get out of there and just get back to the phone??
    Thanks for the help!!
    02-16-2014 10:13 AM
  2. Just_Me_D's Avatar
    Just_Me_D
    What do you mean you double-clicked and now can't get back into your phone? If it appears to be "locked", use the passcode to unlock it, and if it is your device, you're the only one who would know what that passcode is.
    Lady5563 likes this.
    02-16-2014 10:15 AM
  3. Lady5563's Avatar
    Lady5563
    I double clicked the round button at the bottom of the phone, the home button.
    The home screen appears..the time...the slider to unlock is visible but when i go to slide the screen to get in to the phone...the lady talks and tells me the screen is locked!!!!
    I double clicked it only to see what apps may be "open" as I was reading that Candy Crush takes a lot of the battery usage....
    I do know my password but right now that is not even an option!
    02-16-2014 10:24 AM
  4. Lady5563's Avatar
    Lady5563
    When I push the home button right now
    The lady comes on and tells me what time it is and then she says screen is locked!!!
    Nowhere to enter my code
    02-16-2014 10:25 AM
  5. Just_Me_D's Avatar
    Just_Me_D
    Do this. Turn the device completely OFF. Afterwards, turn the device back on. Now slide to unlock like you normally would to get to your home screen.
    Lady5563 likes this.
    02-16-2014 10:28 AM
  7. Lady5563's Avatar
    Lady5563
    It's like in a "tutorial" mode!!!
    The different icons, the date the time, will become highlighted and she tells me what they are!!!!
    Looks like I'll be needing to run over to the phone store!!!
    Ughhhh
    LOL
    Thanks for all the help, will keep trying to get in!
    02-16-2014 10:30 AM
  8. Lady5563's Avatar
    Lady5563
    It won't turn off!!!
    I have tried!!!
    LOL
    02-16-2014 10:32 AM
  9. Lady5563's Avatar
    Lady5563
    When I hold down the power off button, that screen appears, I see the "slide to power off" and it highlights it but it won't allow me to slide and cut it off!!!!
    02-16-2014 10:34 AM
  10. pr1nce's Avatar
    pr1nce
    Ambassador
    Moderator
    Try rebooting the phone. Hold the power button on top and the home button at the same time until you see the Apple logo then release the buttons.


    Sent from my iPhone using iMore Forums
    Lady5563 likes this.
    02-16-2014 10:35 AM
  11. Lady5563's Avatar
    Lady5563
    Originally Posted by pr1nce
    Try rebooting the phone. Hold the power button on top and the home button at the same time until you see the Apple logo then release the buttons.

    Tried that...takes the picture of the home screen!!!
    LOL

    Sent from my iPhone using iMore Forums
    02-16-2014 10:39 AM
  12. pr1nce's Avatar
    pr1nce
    Ambassador
    Moderator
    Hold them both down firmly. Not just click. Wait for the Apple logo. Then release.


    Sent from my iPhone using iMore Forums
    Lady5563 likes this.
    02-16-2014 10:41 AM
  13. Lady5563's Avatar
    Lady5563
    Okay, managed to get to the apple logo....
    it just came back on....she said something like..."voice over run" then said "screen locked" my phone never "talked" to me before!!
    02-16-2014 10:47 AM
  14. Lady5563's Avatar
    Lady5563
    After looking around
    It seems as if I am in "voice over mode"

    I'm just going to go over to the phone store.
    I am pretty tech savvy but I can't seem to manage to get out of this voice over mode!!!
    Thanks for all your help guys
    When I get back and have it figured out I'll let you know what I find out!
    I am not the only one to have done this and I'm pretty confident that I won't be the last!!!
    LOL
    02-16-2014 11:00 AM
  15. Lady5563's Avatar
    Lady5563
    YAY!!!!
    I fixed it!!!!!

    After searching the internet this is what I found..

    https://discussions.apple.com/message/20025558#20025558

    I had it in "voice over" in settings!!!!
    02-16-2014 11:51 AM
  16. Fit24's Avatar
    Fit24
    A happy ending; thanks for sharing! 😊


    Sent from my iPhone using iMore Forums mobile app
    02-16-2014 04:01 PM
  17. Shaun Loh's Avatar
    Shaun Loh
    Dear Lady5563, VoiceOver mode is for blind people, it can be very annoying try swiping with two fingers it might work..
    03-27-2015 10:50 PM
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