icloud Restore???

[Husseinp18]

I was told by Apple to reset my phone to factory settings as i had a software problem which caused my 4S to switch off when the battery was at 20% They said not to restore from a back up as the problem would be restored aswell. So instead I restored from icloud. Does icloud restore settings? I want to know if the problem will be saved in the icloud backup.

 

[iNotes4You]

Yes, iCloud backup will restore all settings but only if you have used an Unlock Code for your device.

 

[Jaguarr40]

I was told by Apple to reset my phone to factory settings as i had a software problem which caused my 4S to switch off when the battery was at 20% They said not to restore from a back up as the problem would be restored aswell. So instead I restored from icloud. Does icloud restore settings? I want to know if the problem will be saved in the icloud backup.

This is what is backed up by iCloud. Please read this article from Apple support:

iCloud: iCloud Backup

 

[Just_Me_D]

I was told by Apple to reset my phone to factory settings as i had a software problem which caused my 4S to switch off when the battery was at 20% They said not to restore from a back up as the problem would be restored aswell. So instead I restored from icloud. Does icloud restore settings? I want to know if the problem will be saved in the icloud backup.

Please note that restoring from iCloud is also restoring from a backup (iCloud backup). The Apple representative was most likely telling you to set your device up as new including re-downloading your apps, reconfiguring your email & social accounts, etcetera just like you did when you first purchased your device.

 

[Chase Isley]

^^^ Yeah backing up your info on the computer and also in icloud are the same things. If you restored from either backup, you would be restoring the corrupted settings.

 

[aanaya abid]

Yes, iCloud backup will restore all settings

 

[alicepattinson]

I was told by Apple to reset my phone to factory settings as i had a software problem which caused my 4S to switch off when the battery was at 20% They said not to restore from a back up as the problem would be restored aswell. So instead I restored from icloud. Does icloud restore settings? I want to know if the problem will be saved in the icloud backup.

Definitely. I you back up with iCloud then you will restore everything.