1. zak's Avatar
    I got a juice pack air last week. At first it was working fine but after a couple days when my battery would get around 35% it would start randomly switching from charging to not charging every couple of seconds and now it's giving the following error "Charging is not supported with this accessory" Did I do something to break it or is there a possible software issue?
    10-12-2012 01:03 PM
  2. Jrome.brooks's Avatar
    Restart your iPhone and try it again it shouldn't be doing that
    10-12-2012 03:18 PM
  3. iEd's Avatar
    I use the Air for the 4s also, Never seen anything like this. I would contact Mophie support. Also depending upon where you got it from there are a lot of counterfeit Juice packs being sold on the net Even Amazon and Ebay. Check Mophie's web site for more info.
    10-12-2012 03:18 PM
  4. IAmSixNine's Avatar
    Turn off the iPhone. Take off the case, clean the contacts and put it back together and turn it back on.
    Its possible you just need to re-seed the device after you clean the contacts..
    10-15-2012 03:28 PM
  5. 4sYido's Avatar
    Manage to pick up a hardly used, 4 month old, juice pack air off ebay for 11.

    All becuase the seller spelt 'Mophie' as 'Morphie' and it hadn't had many views

    Will only use it if I'm out for the day/night and don't have access to a plug socket.
    10-16-2012 03:27 AM

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