1. Mae Yee's Avatar
    I have a user that has an Iphone 4s and every time he opens a email on his iphone 4s, the messages are removed from his outlook client email on his PC. I can search all mail in outlook to find the message but I am unable to stop this from happening. Is anyone else having this issue and if so is there a known fix for this problem?
    08-01-2012 11:43 AM
  2. BreakingKayfabe's Avatar
    When you search for the message where are you finding it? Sounds like a setting in his/her Outlook client
    needs to be tweaked.
    08-01-2012 02:13 PM
  3. kch50428's Avatar
    If the mail server is being accessed with POP3 protocol, that is what happens. The iPhone & computer need to be set up, and the mail server capable of using IMAP.
    08-01-2012 02:17 PM
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