1. StephenBB81's Avatar
    Hello all

    Sorry for the constant newbie posts

    How on earth do I send an email to a person from clicking on the address in an email body?

    I ended up having to copy and paste the emails into the TO field today. But no way this is how it is meant to be done

    Example. An email I received was simply

    "I don't. Know the answer but Tom will. Tom@domainname.com"
    I would expect to just click that email address and it launch a new email with that address in the too field but every attempt failed.

    What am I doing wrong?
    06-18-2012 11:55 AM
  2. Alli's Avatar
    Not sure why you're having a problem. If I get an email address in an email, clicking it does open a reply with the address filled in. I just tested it to be sure.
    06-19-2012 08:55 AM
  3. StephenBB81's Avatar

    I've just tried again today, and it is working
    EXCEPT for emails generated via the contact us link on the website, I can hotlink them in outlook, and BlackBerry, but not in iOS.
    helpdesk ticket here I come
    06-19-2012 11:01 AM