1. SSN_2012's Avatar
    Hello Everyone,

    I have an Iphone 4S 16 GB. I am unable to Install apps from the Appstore directly from the phone thru wi-fi. When I select an application to download thru my wi-fi connection the free/purchase/install button is not displayed at all in the Info page. However I am able to sync/install the apps when I connect the phone to Itunes on my laptop. My ipod touch works perfectly fine over the same connection. I alreeady did a factory reset but to no avail. Could it be a problem with my settings? Could anyone please give me a solution to the issue? Thanks in advance.
    01-09-2012 05:53 PM
  2. Totalimmortal363's Avatar
    Did you put your itunes information into the phone?
    01-09-2012 05:59 PM
  3. BreakingKayfabe's Avatar
    So the install button is greyed out?
    01-09-2012 06:05 PM
  4. SSN_2012's Avatar
    Yes I have entered my itunes information in the phone.
    The Install button doesn't appear at all.
    Also in the phone the Settings>Store> Automatic Downloads option automatically resets to Off in a couple of seconds when I try to change it.
    01-09-2012 07:30 PM
  5. ThePinkChameleon's Avatar
    Did you check your restrictions screen to make sure the 'install apps' is set to ON ?
    settings/general/restrictions.


    Sent from iPinkks 4S using Tapatalk
    BreakingKayfabe and SSN_2012 like this.
    01-09-2012 07:57 PM
  6. SSN_2012's Avatar
    Strangely there is no Restrictions options in my Settings> General Menu. I am totally baffled.
    01-09-2012 08:26 PM
  7. Cleveland's Avatar
    Even tho you did a factory reset, I'd redownload and restore as new and keep as new device at first to see if you still have the issue, if you do it's definitely the device
    SSN_2012 likes this.
    01-09-2012 08:53 PM
  8. SSN_2012's Avatar
    I just did a Factory restore again and set it up as a new phone. And Voila!!! The Install option and the restriction menu are available now . Thank you everyone for your invaluable help.
    01-09-2012 09:02 PM
  9. Cleveland's Avatar
    Glad to be of assistance lol
    01-09-2012 10:45 PM
  10. ThePinkChameleon's Avatar
    Strangely there is no Restrictions options in my Settings> General Menu. I am totally baffled.
    that is strange !!
    I just did a Factory restore again and set it up as a new phone. And Voila!!! The Install option and the restriction menu are available now . Thank you everyone for your invaluable help.
    Glad you got this resolved with Cleve's advice on the restore
    01-10-2012 08:39 AM
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