1. Microcosmos's Avatar
    Hey all! I posted this in the iPhone 4 forum by mistake, this is really an iPhone 4S question I guess. Anyway I just upgraded from an AT&T 3GS to a Verizon 4S. Everything works great except for my contacts--all of the parentheses and dashes/hyphens vanished!!! Is there any way to get these back? This is causing trouble when I try to call long distance numbers; I have to dial them by hand.

    I used Google contacts before, but I thought updating to iCloud contacts might fix the problem so I migrated every contact over to the iCloud, but still no luck. The only real solution I have found is to delete the number, turn off the phone, call the number, go to recents after the call has ended and add it to the existing contact. Cumbersome, to say the least, plus I don't want to bug all of my contacts just to get this done.

    Any ideas on other ways to make this happen?

    Thanks!
    10-27-2011 01:27 PM
  2. SeanHRCC's Avatar
    Have you tried this?

    The fix is to 'Program' the phone via Verizon's system:

    -Open Phone and dial *228. This is the Verizon over-the-air programming number.
    -When the system answers, press 1 for "Program or activate your phone"
    -Wait through the music for the call to disconnect. You should get a prompt stating something like, "Settings updated."
    -Open the Task Manager and kill the Phone, Message, and Contacts Applications
    -Wait a few minutes (I waited 3 just to be extra safe)
    -Open the Message App to verify the fix.
    10-27-2011 01:48 PM
  3. StaticFX's Avatar
    have you tried just editing it? i cant get rid of the parenthesis... i tried to enter a new number and it just adds them automatically. even if they are missing, it shouldnt matter.. they arent needed to dial. Odd it doesnt work.

    Is there an apple store you can bring it to.. have them take a look?
    10-27-2011 01:49 PM
  4. Microcosmos's Avatar
    Have you tried this?
    No, but I will! Thanks!


    Sean Bartel
    Last edited by Microcosmos; 10-27-2011 at 01:57 PM.
    10-27-2011 01:50 PM
  5. Microcosmos's Avatar
    have you tried just editing it? i cant get rid of the parenthesis... i tried to enter a new number and it just adds them automatically. even if they are missing, it shouldnt matter.. they arent needed to dial. Odd it doesnt work.

    Is there an apple store you can bring it to.. have them take a look?
    I may take it to an Apple store if problems persist, but I don't live very close to one so I'm hoping to fix it myself...


    Sean Bartel
    10-27-2011 01:59 PM
  6. Microcosmos's Avatar
    SeanHRCC you are wonderful!!! Your tip did the trick! Thank you so much.


    Sean Bartel
    10-28-2011 12:14 AM
  7. SeanHRCC's Avatar
    Glad to help!
    10-28-2011 06:46 AM
  8. StaticFX's Avatar
    how interesting... i'll have to remember that one.

    fyi - you can use *22899 also
    10-28-2011 07:53 AM
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