1. MarcGoldie's Avatar
    So I get my phone, I'm trying to activate with AT&T it and it takes a few minutes and then I get a message saying that they were unable to complete my activation, something about not able to connect to the server and they will e-mail me when I can continue to set up my phone...

    I am tying this now for a 3rd attempt.

    This is not going well so far.

    Anyone else getting this issue?
    10-14-2011 10:29 AM
  2. noaim's Avatar
    The same thing happened to phones last year... I am expecting that it will clear up for you.
    10-14-2011 10:30 AM
  3. MarcGoldie's Avatar
    So I get my phone, I'm trying to activate with AT&T it and it takes a few minutes and then I get a message saying that they were unable to complete my activation, something about not able to connect to the server and they will e-mail me when I can continue to set up my phone...

    I am tying this now for a 3rd attempt.

    This is not going well so far.

    Anyone else getting this issue?
    To be exact it says:

    "Your activation is still pending. You will receive an email notification once your activation is complete. We're sorry, there was a problem connecting to the server. Please try again later."

    UGH. 3rd time with this now!
    10-14-2011 10:31 AM
  4. MarcGoldie's Avatar
    The same thing happened to phones last year... I am expecting that it will clear up for you.
    Thanks, but still annoyed. I had to wait overnight because AT&T couldn'd validate my eligiblity for the upgrade when I went to order from Apple last week... They are doing all they can to convince me I should have switched carriers...
    10-14-2011 10:33 AM
  5. sting7k's Avatar
    Their servers are likely getting crushed right now with all the activations. Relax and just wait. It will be activated before you know it. This happens every year, nothing new some get activated faster than others.
    10-14-2011 10:45 AM
  6. nyc_rock's Avatar
    Same issue here.
    10-14-2011 11:02 AM
  7. morgantm89's Avatar
    It took me 7 tries, finally worked.
    10-14-2011 11:12 AM
  8. ame's Avatar
    All of you guys posting this has me waiting a little. I am gonna try after lunch.
    10-14-2011 11:25 AM
  9. Gushue's Avatar
    Yep me too! GRAHHHH
    10-14-2011 12:00 PM
  10. MarcGoldie's Avatar
    I think it finally worked. I'm doing the sync restore now so I can't check, but my old one has no service and I see the 3G on my new one, so that must mean it's transferred over. I hope!
    10-14-2011 12:09 PM
  11. Gushue's Avatar
    It says that it well send me an email when my activation is complete. Will they send it to the email address associated with the ATT account? Or the email associated with my order and Apple ID? Anyone know?
    10-14-2011 12:12 PM
  12. hermdog's Avatar
    Same deal here. Very frustrating. I had this happen when I got my 3GS but atleast you got to the running IOS and at that point I just swapped sims and it worked until they activated the other sim 24 or more hours later. But with this you can't get past activation.
    10-14-2011 12:14 PM
  13. RC28's Avatar
    Do you need to use Itunes to activate on Sprint, or can you do it through the Sprint website or by calling into Sprint??

    Waiting anxiously for UPS to arrive. They usually get here late afternoon when Itunes will likely be slammed.
    10-14-2011 12:23 PM
  14. noaim's Avatar
    Do you need to use Itunes to activate on Sprint, or can you do it through the Sprint website or by calling into Sprint??

    Waiting anxiously for UPS to arrive. They usually get here late afternoon when Itunes will likely be slammed.
    you shouldn't need itunes to activate...
    10-14-2011 12:36 PM
  15. iFizzgig's Avatar
    I spoke to AT&T support. They said it was the Apple servers that are having the issues.
    10-14-2011 12:51 PM
  16. !BigTex71's Avatar
    My new Verizon-based 4S arrived and I am having trouble activating. Appears the activation servers are getting hammered, but I expected that. Screen keeps saying activation failed and to try again in a few minutes. I will oblige.
    Last edited by !BigTex71; 10-14-2011 at 12:55 PM.
    10-14-2011 12:52 PM
  17. jmjohn's Avatar
    I have been waiting for 3 hours so far. Got my phone at 10AM and it is 1PM and still no activation. If I trusted that I would get an email and it would be activated, I would calm down.

    We are leaving on vacation in the AM and I would like to get it going before I depart!!

    Oh the perils of the early adopters!
    10-14-2011 01:58 PM
  18. pokey318's Avatar
    I give up on the activation for the time being. This is worst that waiting for UPS to deliver the darn thing.

    Maybe it will be easier this afternoon, although I am not holding my breath on that!!
    10-14-2011 02:02 PM
  19. Appleshampoo's Avatar
    4th try here. **** AT&T
    10-14-2011 02:20 PM
  20. nyc_rock's Avatar
    I tried about 8 times. I dont think you need to do it over and over again. Once your request goes through, it happens automatically. I was on my ninth try, then got a phone call on my Iphone 4 so I stopped at "enable location services". Five minutes into my phone call, the call dropped and I had no service. Came back to my Iphone 4s and it was activated.
    10-14-2011 02:39 PM
  21. plex03's Avatar
    I just came from the local Apple Store here in Indianapolis (picking up a mac book pro) and the guy said that none of the 3 carriers (VZW, AT&T, Sprint) can activate right now due to the servers being down.
    10-14-2011 02:51 PM
  22. lazerbyte's Avatar
    I didn't even get the message on my phone so I don't know what is going on
    10-14-2011 03:18 PM
  23. rdbecker's Avatar
    For the second time I've skated right through the activation on the phone and it proceeds to restore from backup. Problem is, the phone is never activated. No activation errors displayed on the screen. Once everything is restored, I have no ability to force an activation in iTunes or on the phone itself.
    10-14-2011 03:20 PM
  24. !BigTex71's Avatar
    After retrying several times, my phone finally activated around noon Central Time. I am on Verizon, BTW.

    I am enjoying my first iPhone very much now!
    10-14-2011 03:22 PM
  25. goldflinger's Avatar
    Freakin' A T & T. This is worse than the wait for the UPS guy.
    Appleshampoo likes this.
    10-14-2011 03:31 PM
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