ProMed
Well-known member
My Verizon confirmation says the 21st as well. However, I never called them and have just been checking my order status online every few hours.Verizon's customer service/ordering info is so bad. As of this morning, they couldn't tell me when it was shipping. The date said the 21st but I found that hard to believe and wanted confirmation. It's almost like the phone reps don't even work for the same company. How can they be so clueless/disorganized. I will just go to the Verizon store Friday morning. I'm sure there will be plenty. If their coverage wasn't so good, I'd switch to Sprint.
Did you maybe piss off the Verizon rep that you said was "clueless/disorganized"? I could easily see a rep "accidentally" canceling the phone order of a disrespectful customer. Not saying you were, just an idea. I'm sure those phone reps have to deal with a ton of pissed off customers and more than a few of them are stressed near their limits.