So a "manager override" means that you cannot cancel your order even if you wanted to?
No, it means they had to do an early upgrade (8 months early) on one of my lines (due to a problem I was having with my Gingerbread broken Droid Incredibles). They told me (via their tech support) that would be the only way I could get them at the reduced rate (the store would not be able to put in the same override). Whether that is true (or just what they decided to tell me to appease the situation) I am not sure.
Interesting twist. I did call around to all of the local VZW resellers (including Radio Shack) and no one had any stock. So, I (dreadfully) called Verizon to find out if they could get me an update on when my "delayed" iPhones will be here (1 black 32GB and 1 white 32GB for those who missed my first post). When I try to check my order status through the automated system, it says my order has been processed and I should have in 2 business days. Then, when I press 2 to get my tracking number, it said they show my phones have already been received and activated... WTF.
I switched over to actually speak to someone and they told me that, in order to do this override, they had to enter it into one system and then delete or convert it into another (whatever the hell that means) but he was showing that my cc info had been "processed" (even though it wasn't posted on my bank account yet) and I should have a tracking number this evening. They are supposed to call me back (which I have had no success with them doing lately) this evening with my tracking number...